Search cities, hotels, brands…
1 / 24

The Okura Tokyo

★★★★★·9.4/ 10Excellent
OOkura Nikko Hotels·One Harmony·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric car charging stationFitness facilitiesFull-service spaSwimming pool24-hour front deskGardenAll 34 facilities +
Review
Official

The Okura Tokyo is suffused with the refined and elegant Japanese aesthetic and a commitment to providing Japanese-style hospitality to each and every guest. We are waiting to serve you with our unique version of Japanese hospitality. The Okura Hotel marks a new beginning with two distinctly branded wings: the restrained and elegant the Okura Heritage and the Okura Prestige, a modern, urban hotel.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

The Okura Tokyo · 住客入住报告(2023年10月)

  • Buffet on main floor / club lounge
  • $100 USD - used in bakery shop
  • 4PM
  • 12PM
2023-10-12

****46a71 · 2023-10-12 · Source ↗

The Okura Tokyo · 住客入住报告(2023年4月)

  • 虽然我是一个人入住,但是叫了一个朋友一起吃早饭,没有额外付钱。自助餐。
  • $100
  • 4PM
  • 12PM check in
2023-05-04

****f0502 · 2023-05-04 · Source ↗

See all 2 reports →
04

Guest scores & sentiment

From 553 guest reviews · multi-source · as of 2026-07-03

Guests praise exceptional service, spacious rooms, and comfort. Criticisms focus on inconsistent lounge food, unfulfilled upgrade promises, strict child policies, and inconvenient location access.

Dimension scores · cross-source

Cleanliness9.9
Facilities9.6
Surroundings9.6
Service9.5
Value8.8
Location8.6
PraisedWarm and attentive service · Spacious and clean rooms · Excellent night views · Good facilities (pool/sauna)
ComplaintsExtra charges for some dining · TV not connected to internet · Slightly remote location · Feeling looked down upon

KEYIdeal for service-focused travelers seeking space. Verify upgrades early; families should check child policies.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach the subway?
Located in central Tokyo, but walking to the subway is inconvenient due to slopes. Taxis or paid airport shuttles are recommended for reaching Ginza.
serviceHow is the Japanese hospitality here?
Service scores 9.5/10. Guests highly praise the attentive staff, including thoughtful details like evening chocolates and honeymoon amenities.
roomAre the rooms spacious? How is the soundproofing?
Rooms are known for being spacious and comfortable, especially those with view bathtubs. Excellent soundproofing and a 9.9 cleanliness score ensure a high-quality stay.
diningIs breakfast and dining varied?
Features five restaurants including Yamazato. Breakfast quality is high, though business guests note long queues. Lounge food experiences vary among guests.
facilityAre there swimming pools and gyms?
Features an indoor pool, sauna, steam room, and advanced fitness center. Facility score is 9.6. Note that the gym can get crowded during peak hours.
familyIs this hotel suitable for families with children?
While rooms are spacious, the hotel policy states 'children not allowed' and restricts pool access. Families should check specific child policies before booking.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →