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Waterfoot Hotel

★★★★·8.6/ 10Recommended
·Hotels
Meeting rooms24-hour front deskGardenLuggage storageTerraceFree WiFiAll 28 facilities +
Review
Official

At Waterfoot Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at car hire offered by Waterfoot Hotel simplify the organization of your excursions, tourist activities, and other adventures in Derry / Londonderry. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Waterfoot Hotel. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. A delightful breakfast is the perfect way to begin your day, and at Waterfoot Hotel, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Waterfoot Hotel, affordable refreshments are available 24/7 through the convenient vending machines on-site. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional, personalized staff service and quality food. Main complaints involve dated/cleanliness issues in some rooms, noise from weddings, and occasional slow service.

Dimension scores · cross-source

Value9.0
Location9.0
Service8.8
Facilities7.8
Cleanliness7.8
Surroundings7.8
PraisedExceptional and personalized staff service · Warm and friendly bar atmosphere · Good quality food and value for money · Thoughtful arrival amenities
ComplaintsSome rooms appear dated · Occasional cleanliness or odor issues · Location requires taxi to city center · Inconsistent service details

KEYIdeal for those valuing service and bar ambiance. Avoid weekends for events to prevent noise; verify room condition upon booking.

FAQ · grounded in hotel data & reviews

serviceHow is the service level?
With a service score of 8.8 from 205 reviews, guests highly praise the enthusiastic and personalized service from staff like Martin and Megan, creating a warm, family-like atmosphere.
diningWhat is the dining experience and breakfast situation?
The Wine Bar serves Irish cuisine and the Snug Bar has a cozy vibe. Breakfast is available for a fee but offers great value (score 9.0). Occasional slow service during peak times may occur.
pros_consWhat are the main pros and cons?
Pros: Exceptional staff service, delicious food, and thoughtful welcome amenities. Cons: Some rooms are dated or have cleanliness issues; noise from weekend weddings; occasional slow service.
roomHow are the room facilities and hygiene?
There are 44 rooms with free WiFi and private bathrooms. Facilities and cleanliness scores are both 7.8. While generally comfortable, some guests report dated fixtures, odors, or cleaning issues in specific rooms.
locationIs the location convenient?
Location scores 9.0 with free self-parking. However, it is not within walking distance of the city center, requiring transport. Nearby attractions include People's Gallery Murals and St. Columb's Park.
familyIs this hotel suitable for families?
Although 51 family guests praised child-friendly staff and inclusive dining, the hotel explicitly states 'children not allowed', making it unsuitable for families with kids.
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