Name: Hotel Don Luis
Address: Carrera 10 11-77, Ocaña, CO

04

Guest scores & sentiment

From 274 guest reviews · multi-source · as of 2026-07-11

Guests praise the convenient airport proximity, spacious clean rooms, and friendly staff, offering good value. Common complaints include weak/no room Wi-Fi, outdated or uncomfortable bedding, noise issues, bad smells, and lack of breakfast.

Dimension scores · cross-source

Cleanliness9.1

Rooms9.0

Facilities8.8

Service8.7

Location8.6

Value8.2

Surroundings8.2

Wi-Fi7.1

＋ PraisedBeautiful lake views · Excellent and abundant breakfast · Spacious rooms · Friendly and helpful staff

－ ComplaintsPoor soundproofing · Small shower boxes · Inconsistent dinner quality · Some aging facilities

KEYSuitable for short layovers or early flights. Not recommended for those needing reliable room Wi-Fi or high comfort standards.

FAQ · grounded in hotel data & reviews

locationHow far is the hotel from the airport? Is transport convenient?＋

Located just 50km from Hacaritama Airport, it offers convenient access. Guests frequently praise its proximity for easy travel.

valueIs this hotel good value for money?＋

Highly recommended with a 99% rate. Guests find it good value due to spacious, clean rooms and friendly staff, despite some aging facilities.

roomAre the rooms soundproof and beds comfortable?＋

Soundproofing is average, and some rooms may have odors or noise. Bedding varies, with some guests noting firm mattresses or limited pillows.

diningDoes the hotel serve breakfast?＋

Breakfast is not provided. However, room service is available, and there are many dining options nearby.

serviceHow is the front desk service? Is it 24/7?＋

Staff are friendly, but note the front desk has limited hours. 24-hour security and housekeeping are available for assistance.

facilityIs there Wi-Fi in the rooms? Is the signal strong?＋

Wi-Fi is available but often weak or restricted to the lobby. This is a common complaint, so consider alternative connectivity.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Comfort Quadruple Room

2 × Twin bed / 1 × Double bed16 ㎡up to 5

This quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

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Comfort Triple Room

1 × Twin bed / 1 × Double bed16 ㎡up to 4

This triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

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Double Room

1 × Double bed10 ㎡up to 3

This double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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Facilities · 22

All facilities & services listed by the hotel (aggregated across sources).

Family roomsTerraceStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningFood delivered to guest roomCCTV outside propertyProcess in place to check health of guests24-hour securityInternet accessTelevision in common areasFree wired internetFront desk (limited hours)Housekeeping on requestRoom service