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The Jamaica Pegasus Hotel

★★★★★·8.6/ 10Recommended
·Hotels
300 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 86 facilities +
Review
Official

Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at resort villa are always available for your satisfaction.Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site BBQ facilities provided at this location.

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Guest scores & sentiment

From 517 guest reviews · multi-source · as of 2026-07-05

Guests praise the friendly staff, extensive breakfast, and prime location. Common complaints include outdated rooms with maintenance issues (leaks/noise), poor egg quality, and inconsistent service speed.

Dimension scores · cross-source

Location9.0
Facilities8.6
Surroundings8.6
Service8.4
Cleanliness8.4
Value8.0
PraisedOutstanding staff service · High-quality breakfast · Well-equipped meeting facilities · Comfortable pool area
ComplaintsDated room facilities · Unstable WiFi connection · Average soundproofing · Limited breakfast choices

KEYSuitable for those valuing service and dining. Expect some wear and tear; verify room condition upon booking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
The hotel boasts an excellent location with a dimension score of 9.0. Guests consistently praise its convenience for travel and exploration.
diningWhat is the breakfast experience like? Any highlights?
Breakfast is highly praised for its variety and taste, especially Jamaican flavors. However, some guests noted poor egg quality.
serviceHow is the staff service attitude?
Staff are praised for being friendly and professional, with a service score of 8.4. Guests specifically highlighted employees like Ackeem and Richard.
roomWhat is the condition of the rooms? Any issues to note?
Rooms feature modern styles with free Wi-Fi and flat-screen TVs. However, some guests reported maintenance issues like leaks, noise, and unstable Wi-Fi.
facilityWhat leisure and fitness facilities does the hotel offer?
The hotel offers an outdoor pool, terrace, fitness center (surcharge), and spa. Guests rate the pool and gym facilities positively.
businessIs this hotel suitable for business trips?
Highly suitable. 86 business travelers praised the professional service, meeting spaces, and executive lounge, despite occasional Wi-Fi issues.
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