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Hotel New Otani Tokyo The Main

★★★★★·9.0/ 10Recommended
·Hotels
1964 opened · 2007 renovated· 524 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationHealth or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorAll 69 facilities +
Review
Official

Hotel New Otani Tokyo The Main provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi and shuttle amenities for your ease in navigating around Tokyo. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television, in-room video streaming and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Hotel New Otani Tokyo The Main as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines. Throughout the day, engage in the entertaining activities available at Hotel New Otani Tokyo The Main. Unwind and conclude each day delightfully by stopping by massage and salon, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment.

04

Guest scores & sentiment

From 626 guest reviews · multi-source · as of 2026-07-03

Guests praise spacious rooms, amenities, and gardens. Complaints focus on distance from transit, dated decor, and occasional service inconsistencies.

Dimension scores · cross-source

Cleanliness9.6
Surroundings9.2
Service9.1
Facilities9.0
Location9.0
Value8.0
PraisedSpacious and comfortable rooms · Beautiful Japanese garden · Attentive service · Convenient location
ComplaintsDated facilities · Expensive dining · Inconvenient bathroom design · Cleaning and maintenance issues

KEYSuitable for those valuing space; note transit distance and aging facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located centrally near 5 subway lines, accessible to Ginza/Shibuya/Shinjuku in 10 mins. However, some guests note it is far from stations, suggesting taxis.
pros_consWhat are the main pros and cons?
Pros: Spacious rooms, beautiful 400-year-old garden, attentive service (9.1), high cleanliness (9.6). Cons: Some dated facilities, limited pool hours, occasional wrong directions.
familyIs it suitable for families with children?
Yes, children allowed with kid meals. Families praise detailed service (e.g., birthday surprises) and spacious rooms. Note: beds may be firm and pool has extra fees.
diningAre there diverse dining options? How is breakfast?
Extensive with 37 options including French, Italian, and Tempura. However, some guests find breakfast poor value and occasionally lacking traditional items like natto.
businessHow is the experience for business travelers?
Business guests appreciate the garden view, spacious rooms, and professional service. Note: some bathrooms are small, and breakfast queues can be long with policy changes.
facilityWhat are the main facilities available?
Features a 400-year-old Japanese garden, pool, spa, 37 restaurants, coffee shop, and laundry/currency exchange services. Pool hours are limited.
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