Search cities, hotels, brands…
1 / 24

The Westin Zagreb

★★★★★·8.9/ 10Recommended
WWestin Hotels & Resorts·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorAll 57 facilities +
Review
Official

The Westin Zagreb provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in Zagreb. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, laundromat and dry cleaning service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Visitors with specific dietary needs can enjoy various culinary choices at The Westin Zagreb, providing kosher and halal alternatives. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 559 guest reviews · multi-source · as of 2026-07-04

Guests praise the central location, spacious clean rooms, excellent breakfast, and generally helpful staff. Common complaints include aging facilities, uncomfortable mattresses, poor soundproofing, AC issues, and occasional rude reception or billing disputes.

Dimension scores · cross-source

Location9.0
Cleanliness8.8
Surroundings8.8
Facilities8.2
Service8.0
Value8.0
PraisedExcellent location and transport links · Attentive and professional staff · Extensive and tasty breakfast buffet · Spacious rooms with good views
ComplaintsOutdated facilities, worn/odorous carpets · Chaotic and crowded breakfast area · Expensive parking fees · Overpriced bar drinks

KEYSuitable for location-focused travelers. Expect aging facilities; verify room condition upon booking.

FAQ · grounded in hotel data & reviews

locationHow is the location of this hotel? Is it convenient for transportation?
The hotel boasts an excellent location (dimension score 9.0) in the heart of Zagreb, close to the city center and charming outdoor cafés, making it highly convenient for sightseeing.
diningHow is the breakfast experience? What are the highlights?
Breakfast is highly praised by guests (a top pro in 559 reviews) for its richness and taste. While sometimes crowded, the quality and variety are considered a major highlight.
facilityWhat fitness and spa facilities does the hotel offer?
It features the World Class Health Academy spa with Finnish/Turkish saunas, a 17m pool, and massages. A 1,500 m² fitness area with top equipment is also available, though some amenities may incur fees or face maintenance closures.
roomAre the rooms spacious? How is the cleanliness?
Rooms are generally described as spacious and clean (cleanliness dimension score 8.8). However, some guests note aging facilities, carpet odors, or wallpaper damage, so inspect upon arrival.
pros_consWhat are the main pros and cons of this hotel?
Pros: Excellent location, great breakfast, spacious clean rooms, friendly staff. Cons: Aging facilities, uncomfortable mattresses, poor soundproofing, occasional AC issues or rude reception.
businessIs it suitable for business travel?
Highly suitable. Business travelers appreciate the central location, spacious rooms, and excellent fitness facilities. The high-quality breakfast and professional staff are key pluses, despite some aging public areas.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →