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Sheraton Montazah Hotel

★★★★★·7.8/ 10Good
·Hotels
1981 opened · 2025 renovated· Check-in 03:00 PM / out 12:00 PM
Comprehensive recycling policyNo single-use plastic stirrersFitness facilities24-hour front deskGardenLuggage storageAll 52 facilities +
Review
Official

Sheraton Montazah Hotel provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in Alexandria. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception amenities including concierge service and safety deposit boxes to ensure a comfortable stay for guests.Whether it's an extended stay or simply needing fresh attire, laundromat and dry cleaning service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.Rest assured, quenching your thirst is not a concern with mini bar available in select accommodations. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Start your day stress-free at Sheraton Montazah Hotel as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Visitors with specific dietary preferences can savor a variety of culinary styles at Sheraton Montazah Hotel, featuring halal choices to accommodate their needs. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines.

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Guest scores & sentiment

From 439 guest reviews · multi-source · as of 2026-07-06

Guests praise exceptional staff service, diverse breakfast, and sea views. Complaints focus on aging facilities (poor drainage, old TVs), remote location, unavailable beach, and occasional hygiene or privacy issues.

Dimension scores · cross-source

Surroundings8.8
Service8.1
Location8.1
Cleanliness8.0
Value7.9
Facilities7.5
PraisedExcellent staff service · Great location and views · Clean and tidy rooms · Prime location
ComplaintsOutdated facilities · Small room size · Beach closed · Unstable Wi-Fi

KEYIdeal for service-focused families. Accept aging facilities, avoid beach repair periods, and verify room details.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient?
The hotel offers stunning sea and palace views with an environment score of 8.8. However, guests note the remote location and weak network signal, suggesting self-driving or prior transport planning.
diningIs the breakfast and dining selection rich?
Guests highly praise the diverse and delicious breakfast as a key highlight. The hotel also offers La Mamma Italian restaurant, 24-hour room service, and a coffee shop, though breakfast incurs an extra charge.
serviceWhat is the level of service?
With a service score of 8.1, guests universally praise the enthusiastic and professional staff, specifically mentioning employees like Ayman for exceeding expectations and creating a welcoming atmosphere.
roomHow are the room facilities and hygiene?
Room cleanliness scores 8.0, generally clean. Main complaints focus on aging facilities such as poor bathroom drainage, old TVs, AC leaks, and wardrobe odors, with some rooms being small.
facilityWhat leisure and fitness facilities are available?
The hotel features a seasonal outdoor pool, sauna, state-of-the-art fitness center, and garden terrace. It also offers accessible facilities, conference spaces, and wedding services.
familyIs this hotel suitable for family trips?
While family guests appreciate the service and breakfast, note that the policy states 'children not allowed', which may mean it is unsuitable for families with kids; please verify carefully.
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