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One Tijuana Otay

Name: One Tijuana Otay
Address: Ave. Aeropuerto 1600; Lote 20, Alameda Otay Town center, Tijuana, MX

★★★·8.5/ 10Recommended

·Hotels

📍Ave. Aeropuerto 1600; Lote 20, Alameda Otay Town center · Tijuana ↗

📞+524431131365 ·Official site ↗

Offsite parking discounted rates availableAir conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 33 facilities +

Review

Property information · Agoda

At One Tijuana Otay, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at One Tijuana Otay with accessible amenities such as daily housekeeping. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at One Tijuana Otay come furnished with air conditioning to cater to your needs and comfort.

Guest scores & sentiment

From 1,657 guest reviews · multi-source · as of 2026-07-03

Guests praise the prime location within Alameda Otay plaza, safe environment, and varied breakfast with friendly staff. Common complaints include thin walls causing noise, outdated facilities, inconsistent cleanliness (mold/stains), and long check-in waits.

Dimension scores · cross-source

Service8.4

Cleanliness8.4

Surroundings8.4

Facilities8.2

KEYSuitable for budget travelers seeking convenience. Light sleepers should be cautious; verify cleanliness and parking policies beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location and what amenities are nearby?＋

Located in Alameda Otay plaza, it offers a prime, safe environment near Las Americas Premium Outlets and the San Diego Convention Center.

diningWhat is the breakfast like? Is room service available?＋

Breakfast is varied and tasty, highly praised by guests. Room delivery service is also available for in-room dining.

serviceHow is the front desk service? Are there long check-in waits?＋

Staff are generally friendly with 24-hour front desk support. However, some guests report long check-in waits, so prepare documents in advance.

roomAre the rooms modern? How is the soundproofing?＋

Rooms have AC and flat-screen TVs but feel outdated and small. Soundproofing is poor due to thin walls, which may cause noise issues.

facility酒店提供哪些卫生和安全措施？＋

The hotel enforces strict hygiene with room disinfection, coronavirus-effective cleaning, hand sanitizer, and contactless check-in. Safety deposit boxes and accessibility features are also provided.

policyWhat are the check-in/out times? Are pets allowed?＋

Check-in is at 15:00 and check-out at 12:00. Children are allowed, but pets are not. Express check-in/out services are available.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Nearby & map

DiningSights

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Tacos El Franc

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

One Tijuana Otay

Guest scores & sentiment

Room types · 2

Superior Queen Room

Superior Room 2 Twin

Facilities · 33

Nearby & map