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ICARO Hotel

★★★★·9.4/ 10Excellent
·Hotels
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureSwimming poolAll 92 facilities +
Review
04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the slope-side location, renovated design, views, and food/service. Complaints focus on minor facility flaws (balcony table, spa showers), stale bread, inconsistent service warmth after staff changes, and occasional communication errors.

Dimension scores · cross-source

Wi-Fi10.0
Location10.0
Rooms9.8
Facilities9.6
Cleanliness9.6
Surroundings9.4
Service9.2
Value8.2
PraisedStunning views and location · Excellent dining · Warm and professional service · Comfortable room design
ComplaintsPool temperature issues · Limited breakfast desserts · Delayed information sharing · Noise insulation issues

KEYIdeal for skiers. Book south-facing rooms for views. Note breakfast details and potential service variability. Verify slope status.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient for skiing?
Nestled in the Seiser Alm Ski resort, it offers direct ski-in/ski-out access. The location dimension scored a perfect 10/10 for its convenience to slopes and trails.
diningHow is the dining quality? What are the breakfast highlights?
Guests praise the South Tyrolean cuisine and homemade pastries. While generally high-quality, some reviews noted issues with bread freshness during breakfast.
familyIs this hotel suitable for families with children?
Yes, it allows children and offers kid meals and family rooms. However, some guests noted limited facilities for young kids and potential noise issues due to poor soundproofing in some rooms.
coupleAny recommendations for couples?
Highly recommended for couples. Guests love the stunning mountain views, cozy service, and SPA. Booking a balcony room with mountain views is ideal, though soundproofing can vary.
roomHow are the rooms and services? Any common issues?
Rooms scored 9.8/10 with modern design. Common complaints include firm mattresses, missing balcony tables, and lack of USB ports in some rooms.
serviceIs the service good? Anything to note?
Service scored 9.2/10 with friendly staff. However, some guests noted inconsistent warmth and occasional communication errors recently. Concierge and express check-in are available.
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