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Hotel Rapallo

★★★★·9.4/ 10Excellent
·Hotels
2012 renovated· 26 rooms· Check-in 11:00 AM / out 12:00 PM
Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingAll 57 facilities +
Review
Official

At Hotel Rapallo, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Hotel Rapallo. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Hotel Rapallo also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a coffee or tea maker and mini bar. Hotel Rapallo offers a hair dryer and toiletries in the restrooms of specific accommodations. At Hotel Rapallo, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Hotel Rapallo, affordable refreshments are available 24/7 through the convenient vending machines on-site.

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Guest scores & sentiment

From 429 guest reviews · multi-source · as of 2026-07-06

Guests praised the convenient location, spacious clean rooms, and exceptional staff service, especially breakfast. Common complaints involved unstable shower temperatures, thin walls, small elevators, and minor maintenance issues.

Dimension scores · cross-source

Cleanliness9.5
Surroundings9.2
Value9.0
Service9.0
Location9.0
Facilities9.0
PraisedFriendly staff · Delicious breakfast · Clean environment · Good value
ComplaintsSmall rooms · Far from station · Discrepancy with photos · Inconsistent shower temperature

KEYSuitable for travelers valuing service and comfort. Note potential noise and facility quirks.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near major landmarks?
Located in central Florence, it is a short walk from Fortezza da Basso and Santa Maria Novella Station, with the Cathedral just 1km away. Guests rate the location highly at 9.0.
diningWhat are the dining features? Is breakfast free?
It offers a complimentary sweet and savory buffet breakfast and free afternoon tea. Highly rated by guests, with specific child-friendly options noted by families. 99% recommend the hotel.
familyIs this hotel suitable for families? What family-friendly facilities are available?
Yes, children are allowed, and breakfast includes kid-friendly options with personalized service. However, note that some rooms are small and parking is expensive with damage risks.
businessIs it convenient for business travelers? Are there office or meeting supports?
Excellent for business due to proximity to the exhibition center and station. Offers fax/copying and concierge. Rooms are small but highly rated for cleanliness (9.5) and professional service.
coupleHow is the experience for couples? What is the room environment like?
Popular with couples (241 reviews) who praise spacious, clean rooms and quiet location. However, soundproofing is average and shower temperatures may be unstable, so light sleepers should be cautious.
roomAre rooms well-equipped? What are the main pros and cons?
Equipped with AC, soundproofing, and flat-screen TVs. Pros include spaciousness and high cleanliness (9.5). Cons involve small spaces, narrow elevators, average soundproofing, and unstable shower temps.
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