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Hotel Kaloum

★★★★★·8.1/ 10Recommended
·Hotels
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsBBQ facilitiesLift / ElevatorAll 81 facilities +
Review
04

Guest scores & sentiment

From 96 guest reviews · multi-source · as of 2026-07-19

Guests praise the central location, multilingual staff, and diverse breakfast. Complaints focus on outdated/dirty rooms, AC failures, poor housekeeping (pests, smells), high prices for dining and laundry, and unfulfilled service promises.

Dimension scores · cross-source

Location8.4
Rooms8.2
Surroundings8.0
Cleanliness7.7
Service7.6
Facilities7.5
Wi-Fi7.1
Value6.6
PraisedWelcoming and professional staff · Central location near shops · Secure environment · Generally satisfactory breakfast
ComplaintsInconsistent housekeeping requiring repeated requests · A/C or hot water issues and lack of usage instructions · Limited dining options and high prices · Communication gaps regarding transfers and bookings

KEYSuitable for those valuing location, Chinese food, and multilingual service. Check room condition carefully; avoid if sensitive to high dining/laundry prices.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located with easy access to transport?
Yes, with a location score of 8.4 across 96 reviews, guests praise its central position and convenient transport.
diningAre the breakfast and dining options varied, including Chinese dishes?
Guests highly recommend the diverse breakfast, which includes Chinese options. The hotel also features an on-site restaurant, coffee shop, and garden bar.
familyAre children allowed, and what family-friendly facilities are available?
Children are welcome, and the hotel offers family rooms, kid meals, elevators, and luggage storage for convenient stays.
businessIs this hotel suitable for business travelers or couples?
It suits both couples and business travelers, featuring spacious rooms, soundproofing, a business centre, and a WiFi score of 7.1.
roomWhat are the room conditions and standard amenities?
Rooms score 8.2 for comfort and are described as spacious, equipped with AC, flat-screen TVs, safes, and luxury bathrooms.
pros_consHow is the overall service reputation, and what are the main pros and cons?
With a service score of 7.6 and a 99% recommendation rate, guests love the friendly staff and breakfast, though some note outdated facilities and occasional cleaning issues.
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