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Grand Hotel

8.4/ 10Recommended
·Apartments
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorHot tub/JacuzziParkingAll 17 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests consistently praise the convenient walking distance to the Haram, courteous and helpful staff, clean rooms, and a generous breakfast buffet. Common complaints involve noticeable AC noise, elevator congestion during prayer times, compact shower areas in some rooms, and occasional slow service or unfriendly interactions. Overall, the stay is positive, though value perception varies by room type and expectations.

Dimension scores · cross-source

Rooms8.2
Service8.2
Cleanliness8.1
Location8.0
Facilities8.0
Value7.9
Wi-Fi7.7
PraisedExcellent location near Haram · Polite and welcoming staff · Clean and comfortable rooms · Good breakfast variety
ComplaintsLack of fresh fruit and egg station · AC noise · Food served cold or taste issues · Value for money concerns

KEYIdeal for pilgrims prioritizing proximity to the Haram and friendly service. Travelers sensitive to noise should request quieter rooms and confirm dining/check-in arrangements in advance.

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