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Element Melbourne Richmond

★★★★·9.1/ 10Excellent
·Hotels
2019 opened· Check-in 03:00 PM / out 11:00 AM
Comprehensive recycling policyElectric car charging stationNo single-use plastic stirrersExpress check-outFree bicycles on site24-hour front deskAll 51 facilities +
Review
Official

Enjoy amenities such as a 24-hour fitness center and garden views. This hotel also offers complimentary Wi-Fi, concierge services, and a TV in the common area. Dine at the onsite Mint Lane Restaurant for lunch or dinner, or grab a quick bite at the coffee shop/cafe. Room service is available during limited hours. Unwind with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee (6:30 AM to 10:00 AM). For business travelers, the hotel provides a business center, express check-in, and express check-out. Planning an event? The hotel offers 2, 755 square feet (256 square meters) of event space, including conference space and three meeting rooms. Self-parking is available onsite (subject to charges). Relax in one of the 168 air-conditioned rooms, each featuring a kitchenette and a pillowtop bed with Egyptian cotton sheets. A 49-inch Smart TV with cable programming and complimentary Wi-Fi will keep you entertained and connected. Conveniences include a phone, laptop-compatible safe, and a desk. Nearby attractions include Bridge Road (0. 8 mi), Swinburne University of Technology (1. 2 mi), and Toorak Road (1. 4 mi). The nearest airports are Essendon Airport (15. 8 mi) and Melbourne Airport (20. 2 mi).

04

Guest scores & sentiment

From 272 guest reviews · multi-source · as of 2026-07-11

Guests praise the convenient tram location, comfortable beds, cleanliness, and helpful staff. Breakfast is well-regarded. Common complaints include poor soundproofing against traffic, inconsistent cleaning/maintenance, high parking fees, and booking discrepancies.

Dimension scores · cross-source

Cleanliness9.3
Service8.9
Facilities8.8
Value8.7
Surroundings8.4
Location8.3
PraisedConvenient location near trams/attractions · Clean rooms, modern facilities · Comfortable beds, good sleep · Friendly and helpful staff
ComplaintsDifficult and expensive parking · Missing amenities/items · Inconsistent breakfast experience · Rare severe service complaints

KEYSuitable for tram-dependent travelers valuing comfort and service. Request non-road-facing rooms for noise reduction; verify parking fees and room details beforehand.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the transport?
Rated 8.3 for location, guests praise the convenient tram access. While not in the city center, it is accessible. Some find it remote, so using free bikes or public transport is recommended.
diningHow is the breakfast? Is there an extra charge?
Breakfast is available at a surcharge and is praised for its variety. However, some guests noted inconsistent quality or limited options at times, so checking availability is advised.
roomAre the rooms clean and comfortable? How is the soundproofing?
Cleanliness is highly rated at 9.3, with guests praising comfortable beds and tidy rooms. The main drawback is poor soundproofing against traffic noise, which may disturb light sleepers.
serviceIs the staff service attitude good?
Service scored 8.9, with guests generally praising the helpful and warm staff at reception and dining. Despite isolated complaints, the overall service experience is highly regarded.
familyIs this hotel suitable for families with children?
Not suitable. The hotel explicitly states that children are not allowed, so it cannot accommodate guests traveling with kids. Please arrange alternative accommodation.
coupleWhat are the advantages or precautions for couples?
Couples make up the largest segment (139 reviews), praising convenient location, comfortable beds, and pet-friendliness. Note that rooms can be small, and AC/soundproofing are common complaints.
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