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Disney Hotel Cheyenne

★★★·8.4/ 10Recommended
·Hotels
📍Rue du Bœuf Agile, Coupvray, Seine-et-Marne, 77700 · Coupvray ↗
📞+0033160456200
Express check-out24-hour front deskGardenLuggage storageExpress check-in/check-outTerraceAll 24 facilities +
Review
Official

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, babysitting (surcharge), and shopping on site. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle, and enjoy early theme park entry and theme park character encounters while you're there. You can enjoy a meal at Chuck Wagon Café serving the guests of Disney Hotel Cheyenne, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a train station pick-up service. Make yourself at home in one of the 1000 air-conditioned guestrooms.

04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise the Toy Story theme, comfortable beds, and convenient shuttles. Staff are generally helpful. Common complaints include aging facilities, inconsistent cleanliness (odors/dirt), long breakfast queues, high prices, and lack of elevators in some buildings.

Dimension scores · cross-source

Location8.9
Service8.7
Wi-Fi8.3
Rooms8.2
Cleanliness8.2
Surroundings8.0
Facilities7.9
Value7.2
＋ PraisedFrequent and punctual free shuttle · Immersive theme loved by kids · Clean and comfortable rooms · Convenient location near parks
－ ComplaintsLong breakfast queues · No elevators, difficult for luggage/strollers · Dated facilities/decor · Occasional AC issues or odors

KEYSuitable for families loving Disney themes. Avoid peak dining hours, verify room condition, bring toiletries, and consider luggage carrying.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get to Disneyland?＋
With a location score of 8.9, the hotel offers a free theme park shuttle that guests praise for its convenience. While some parks are a bit far to walk, the transport advantage is significant.
familyIs this hotel suitable for families?＋
Highly recommended for families. 45 family travelers praised the Toy Story theming and cleanliness. The frequent free shuttle is a plus, though lack of elevators in some buildings may be inconvenient for luggage.
diningWhat about breakfast? Is there an extra charge?＋
Breakfast is available at a surcharge. While the variety is good with Starbucks options, guests note long queues during peak hours and high prices. It is advisable to dine off-peak.
roomHow are the room facilities? Are there elevators?＋
Room comfort scores 8.2 with comfortable beds and great theming. However, some guests report aging facilities and cleanliness issues. Note that some buildings lack elevators, so check floor arrangements if carrying heavy luggage.
serviceHow is the staff service?＋
Service scores an impressive 8.7. Most guests appreciate the friendly and helpful staff. Although a few mentioned poor front desk attitudes, the overall service reputation is positive.
policyWhat are the check-in and check-out times?＋
Check-in is at 15:00 and check-out at 11:00. The hotel offers express check-in/out and luggage storage for flexible scheduling, with 24-hour front desk support.
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