Guest scores & sentiment

From 81 guest reviews · multi-source · as of 2026-07-14

Guests praise the excellent restaurant, breakfast, and spa proximity. Facilities are generally modern and clean. Key complaints involve poor soundproofing, inconsistent room equipment quality, chaotic late check-ins, and occasional rude staff behavior.

Dimension scores · cross-source

Location9.4

Cleanliness8.9

Value8.8

Service8.8

Rooms8.7

Facilities8.6

Wi-Fi8.0

＋ PraisedExcellent restaurant food and service · Walking distance to spa · High-quality, non-buffet breakfast · Clean and comfortable rooms

－ ComplaintsInadequate or dirty kitchen facilities · Noise from equipment or bar · Chaotic check-in process · Room mismatch with booking

KEYIdeal for food and spa lovers. Avoid if noise-sensitive, verify room specs, and arrive early to ensure smooth check-in.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Apartment

1 × Queen bed33 ㎡up to 5

This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a dining area as well as garden views. The unit has 3 beds.

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Family Room with Private Bathroom

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed25 ㎡up to 4

Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room features soundproof walls, flat-screen TV with cable channels, city views, as well as wine/champagne for guests. The unit offers 2 beds.

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Double Room with Private Bathroom

1 × Queen bed16 ㎡up to 2

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has soundproof walls, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit has 1 bed.

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Facilities · 52

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsLuggage storageIroning serviceSaunaPacked lunchesParkingPets allowedTable tennisBoard games/puzzlesShuttle service (additional charge)Kid mealsKids' outdoor play equipmentOutdoor furnitureFruitsPet basketStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasProcess in place to check health of guestsScreens / Barriers between staff and guests for safetyInternet accessJapanese gardenNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availablePlayground on siteSelf parking (surcharge)Airport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetGolfing on siteHousekeeping on requestNon-smoking roomsRestaurantNon-smoking throughout