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Fiesta Inn Poza Rica

★★★★·9.0/ 10Excellent
·Hotels
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsParkingAll 42 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the attentive staff, clean rooms, and delicious breakfast, noting recent renovations improved facilities. Common complaints include high restaurant prices, occasional damp odors or hygiene issues, small pool, and inconvenient parking.

Dimension scores · cross-source

Value9.0
Location9.0
Service8.9
Facilities8.6
Cleanliness8.6
Surroundings8.6
PraisedWarm and professional staff · Clean and comfortable rooms · Abundant and delicious breakfast · Good value for money
ComplaintsAging facilities and noise · Hygiene lapses · Expensive or inconsistent dining · Parking difficulties

KEYSuitable for business and family travelers valuing service and breakfast. Expect higher dining costs and check room hygiene upon arrival.

FAQ · grounded in hotel data & reviews

serviceHow is the service quality?
With a 99% recommendation rate and 8.7/10 score from 205 reviews, guests consistently praise the attentive and professional staff.
diningWhat is the dining experience like?
Breakfast is highly rated for being delicious and varied, with room service available. However, some guests note high restaurant prices and occasional quality inconsistencies.
businessIs this hotel suitable for business travelers?
Yes, highly recommended. 121 business guests praised the value, clean rooms, and breakfast, noting work desks and free wired internet are available.
familyIs it convenient for families with children?
Children are allowed and family rooms exist. Note that the pool is small for kids and some AC units may be noisy. It's a good transit point for Tazumal ruins.
roomWhat are the room facilities and environment like?
Rooms feature AC, TV, coffee maker, and desk, with recent renovations improving facilities. However, some guests reported damp odors or hygiene issues in specific rooms.
facilityWhat are the main facilities?
Facilities include a restaurant, bar, pool, fitness center (surcharge), and Japanese garden. Free wired internet and room service are available. Parking incurs a surcharge.
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