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Hotel Giraffe by Library Hotel Collection

★★★★·9.9/ 10Excellent
·Hotels
1999 opened · 2013 renovated· 72 rooms· Check-in 03:00 PM / out 01:00 PM
Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 48 facilities +
Review
Official

The hotel consists of 73 units. Clients may take advantage of the Wi-Fi connection throughout. Travellers can enjoy the convenience of 24-hour reception. All units at Hotel Giraffe by Library Hotel Collection are wheelchair-accessible. Hotel Giraffe by Library Hotel Collection follows environmentally sustainable practices. Some services may be subject to additional charges.

04

Guest scores & sentiment

From 499 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location, spacious clean rooms, and attentive staff. 24-hour snacks and breakfast are appreciated. Common complaints include repetitive breakfast options, occasional maintenance issues like AC or lighting, and minor noise or elevator problems.

Dimension scores · cross-source

Cleanliness9.8
Service9.6
Location9.4
Facilities9.2
Surroundings9.2
Rooms9.0
Value8.8
PraisedPrime location · Spacious and comfortable rooms · Attentive and friendly staff · 24-hour snacks and coffee
ComplaintsSignificant street noise · Construction noise from opposite building · Outdated furnishings and facilities · Limited breakfast variety

KEYIdeal for those valuing location and room size. Lower expectations for breakfast variety; sensitive guests should note potential street noise and aging facilities.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?
Located in vibrant NoMad near Union Square Park and Chelsea with excellent transport links. The location scores 9.4/10, praised by guests for its prime position.
diningWhat are the features of breakfast and dining?
Features Bread & Tulips restaurant with included breakfast, though some find options repetitive. 24-hour complimentary snacks and refreshments are highly praised.
roomWhat are the room facilities and comfort level like?
Rooms are spacious, clean, and decorated with vintage photography. Room score is 9.0 and cleanliness 9.8. However, balconies are small, and some AC/lighting issues were noted.
serviceHow is the quality of hotel service?
Staff are attentive and friendly, with a service score of 9.6. Guests appreciate the professional service, concierge, luggage storage, and 24-hour security.
familyIs this hotel suitable for families with children?
Yes, it welcomes children and offers family rooms. Families praise the location, spacious rooms, and 24-hour snacks. Cons include aging facilities, poor pillow support, and occasional elevator issues.
businessHow is the experience for business travelers?
Business guests value the prime location and clean rooms, plus 24-hour snacks. Complaints focus on street noise, uncomfortable bedding, and poor blackout curtains in some rooms.
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