The Tess, Autograph Collection
The Tess, Autograph Collection offers top-notch services and amenities, ensuring guests experience utmost comfort. Visitors can take advantage of the accessible parking options directly at the hotel. Room amenities feature room service, allowing you to unwind and make the most of your visit. Each accommodation at The Tess, Autograph Collection is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of instant tea and mini bar at your disposal. Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers a hair dryer within certain chosen rooms.
Guest reports
Firsthand stays — upgrades, breakfast, late checkout as delivered.
The Tess, Autograph Collection · 环球客入住报告(2024年11月)
- 退房当天上午，电话申请退房到2点，轻松同意
- Hyatt Prive给升级到了伪套（其实就是空间大一些的家庭房）（之所以管它叫家庭房，是因为门上两个猫眼，给小朋友开了一个猫眼哈哈）入住当天没有因为环球客继续升一级
- 点单式。随便点。而且周末是brunch菜单，也是随便点+全免（吃+喝+税费+小费。都免）
- 需要吐槽：下午1点APP显示房间已好，3点半到店被告知房间没好，说好了会发短信。在外面转到5点还是没收到短信，电话打不通，短信不回。到店之后前台说看到短信了，房间刚好，马上给办。到房间里一股消毒水味（谁知道前一晚发生了什么....）
shap2zj · 2024-11-26 · Source ↗
The Tess, Autograph Collection · 环球客入住报告(2024年4月)
- APP提前一天确认升级
- 给到4pm,可惜赶飞机1pm就走了
- 100 dinning 用在吃晚饭
- 点单，FHR给了60还是多少的credit，总之球客全免了。
Hoshi · 2024-04-27 · Source ↗
The Tess, Autograph Collection · 环球客入住报告(2023年7月)
The Tess, Autograph Collection 住客入住记录
Mastercard · 2023-07-18 · Source ↗
Guest scores & sentiment
From 281 guest reviews · multi-source · as of 2026-07-10
Guests praise exceptional staff, stylish decor, and clean rooms. Common complaints include slow valet service, high parking fees, occasional amenity closures, and thin walls.
Dimension scores · cross-source
KEYIdeal for those valuing service and style. Allow extra time for valet, check dining hours, and review fee policies.
Room types · 48
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Suite, 1 Bedroom, Balcony, City View
<p><strong>1 King Bed</strong></p><p>626-sq-foot soundproofed room, balcony/patio with city views </p><br/><p><b>Club/Executive Level</b> - Club Lounge access</p><p><b>Layout</b> - Bedroom, dining area, and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and dining table</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Suite, 1 King Bed, City View (Parlor)
<p><strong>1 King Bed</strong></p><p>625-sq-foot room with city views </p><br/><p><b>Club/Executive Level</b> - Club Lounge access</p><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →King Suite
Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious suite features air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
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King Suite With Balcony
A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious suite. The unit has 1 bed.
Rates / book on FlyerTrip →
Parlor King Suite With City View
Offering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Rates / book on FlyerTrip →Junior King Suite
Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. This suite is air-conditioned and has a flat-screen TV with cable channels, a minibar, a tea and coffee maker and executive lounge access.
Rates / book on FlyerTrip →
Junior King Suite With City View
Offering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Rates / book on FlyerTrip →
Corner King Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Rates / book on FlyerTrip →Corner King Room With City View
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Rates / book on FlyerTrip →
King Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Rates / book on FlyerTrip →King Room With City View
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Rates / book on FlyerTrip →
King Room With View And Accessible Tub
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Rates / book on FlyerTrip →
Queen Room With Two Queen Beds
This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Rates / book on FlyerTrip →Queen Room With Two Queen Beds And City View
Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Rates / book on FlyerTrip →
Room, 1 King Bed, Bathtub
<p><strong>1 King Bed</strong></p><p>312 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, bathrobes, and designer toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height desk</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Corner King Room
The unit has 1 bed.
Rates / book on FlyerTrip →Corner King Room with City View
The double room has city views. The unit has 1 bed.
Rates / book on FlyerTrip →
King Room
The unit has 1 bed.
Rates / book on FlyerTrip →King Room - Hearing Accessible
The unit has 1 bed.
Rates / book on FlyerTrip →King Room with City View
The double room has city views. The unit has 1 bed.
Rates / book on FlyerTrip →King Room with City View - Hearing Accessible
The unit offers 1 bed.
Rates / book on FlyerTrip →King Room with Roll-in Shower - Mobility Accessible
The unit has 1 bed.
Rates / book on FlyerTrip →King Room with Tub - Mobility Accessible
The unit has 1 bed.
Rates / book on FlyerTrip →King Room with Tub - Mobility and Hearing Accessible
The unit offers 1 bed.
Rates / book on FlyerTrip →One-Bedroom King Suite with Tub, Balcony and City View - Mobility Accessible
One-Bedroom Parlor Suite with One King Bed and City View
The suite has city views.
Rates / book on FlyerTrip →
One-Bedroom Suite with One King Bed, City View, and Balcony
Guests can benefit from a balcony and city views.
Rates / book on FlyerTrip →Queen Room with City View
The double room has city views. The unit has 2 beds.
Rates / book on FlyerTrip →
Queen Room with Two Queen Beds - Hearing Accessible
The unit has 2 beds.
Rates / book on FlyerTrip →Queen Room with Two Queen Beds and Roll-in Shower - Mobility Accessible
The unit has 2 beds.
Rates / book on FlyerTrip →Queen Room with Two Queen Beds and Tub - Mobility Accessible
The unit has 2 beds.
Rates / book on FlyerTrip →Presidential Suite, 1 Bedroom, Non Smoking, City View
<p><strong>1 Double Bed</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Closed-captioned TV</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Room, 1 King Bed, Accessible (Shower)
<p><strong>1 King Bed</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Room, 1 King Bed, Accessible (Shower, Parlor)
<p><strong>1 King Bed</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Room, 2 Queen Beds (Shower)
<p><strong>2 Queen Beds</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Room, 2 Queen Beds, Bathtub
<p><strong>2 Queen Beds</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Suite (Thompson)
<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p>Soundproofed room</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Suite, 1 Bedroom, City View
<p><strong>1 King Bed</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Closed-captioned TV</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Suite, 1 King Bed (Parlor)
<p><strong>1 King Bed</strong></p><p>Soundproofed room</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Suite, 1 King Bed, Accessible, Bathtub
<p><strong>1 King Bed</strong></p><p>Soundproofed room</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Suite, 1 King Bed, Balcony
<p><strong>1 King Bed</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Room service (limited) and minibar (fees may apply)</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Closed-captioned TV</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Facilities · 70
All facilities & services listed by the hotel (aggregated across sources).
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This hotel's community — firsthand reports, Q&A and discussion.
＋ PostThe Tess, Autograph Collection · 环球客入住报告(2024年11月)
- 退房当天上午，电话申请退房到2点，轻松同意
- Hyatt Prive给升级到了伪套（其实就是空间大一些的家庭房）（之所以管它叫家庭房，是因为门上两个猫眼，给小朋友开了一个猫眼哈哈）入住当天没有因为环球客继续升一级
- 点单式。随便点。而且周末是brunch菜单，也是随便点+全免（吃+喝+税费+小费。都免）
- 需要吐槽：下午1点APP显示房间已好，3点半到店被告知房间没好，说好了会发短信。在外面转到5点还是没收到短信，电话打不通，短信不回。到店之后前台说看到短信了，房间刚好，马上给办。到房间里一股消毒水味（谁知道前一晚发生了什么....）
shap2zj · 2024-11-26 · Source ↗
The Tess, Autograph Collection · 环球客入住报告(2024年4月)
- APP提前一天确认升级
- 给到4pm,可惜赶飞机1pm就走了
- 100 dinning 用在吃晚饭
- 点单，FHR给了60还是多少的credit，总之球客全免了。
Hoshi · 2024-04-27 · Source ↗
The Tess, Autograph Collection · 环球客入住报告(2023年7月)
The Tess, Autograph Collection 住客入住记录
Mastercard · 2023-07-18 · Source ↗
The Tess, Autograph Collection · 环球客入住报告(2022年10月)
- city view真的没啥好看的
- 房间设施很新很精致，和其他家的thompson品控保持一致
hhhhhhan · 2023-04-30 · Source ↗
The Tess, Autograph Collection · 环球客入住报告(2023年4月)
- 4點Check out
- 環球客升套
- 一人30
- 早餐不錯吃，a la carte
Snorlax · 2023-04-23 · Source ↗