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Holiday Inn London - Shepperton by IHG

★★★★·8.7/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2014-07-07 opened· 184 rooms
Express check-outMeeting roomsFitness facilitiesHardwood flooring in public areas24-hour front deskGardenAll 39 facilities +
Review
Official

- Contemporary hotel set within 11 acres of peaceful, landscaped grounds - Just 25 minutes from Heathrow Airport and close to the M3 and M25 motorways - Only 6 miles from Twickenham Stadium – perfect for rugby fans - Just 5 miles from Thorpe Park, ideal for family adventures - Spacious, family-friendly rooms designed for comfort and relaxation - Kids under 12 stay and eat free with a paying adult - Access to the All Fit Leisure Club featuring a 15m heated indoor pool, - Fully equipped gym, sauna, aqua aerobics classes, and personal fitness coaching - Enjoy fresh, seasonal dishes at In The Wings Restaurant & Bar, with a stylish alfresco terrace - Menus crafted using locally sourced ingredients, served in a vibrant, relaxed atmosphere - Ample free on-site parking for added convenience

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 314 guest reviews · multi-source · as of 2026-07-09

Guests praise the exceptional, personalized staff service and clean, comfortable rooms with good amenities like the pool. Common complaints include outdated room fixtures, noise from other guests, and concerns over extra fees for pets, parking, and breakfast pricing.

Dimension scores · cross-source

Facilities8.6
Cleanliness8.6
Surroundings8.4
Service8.1
Value8.0
Location8.0
Rooms7.5
PraisedFriendly and helpful staff · Delicious and abundant breakfast · Convenient location · Good shower pressure
ComplaintsTired rooms/scruffy decor · Uncomfortable beds · Cold pool/heating issues · Billing disputes

KEYIdeal for those valuing service and events. Verify pet/parking fees and consider noise sensitivity.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located in Shepperton near the Thames River and Hampton Court Palace, it offers a convenient and peaceful setting for exploring the area.
diningHow is the breakfast? Is it included?
The breakfast is abundant and tasty, highly praised by families and couples. However, please note that breakfast is available at an additional surcharge.
facilityWhat leisure facilities are available?
Guests can enjoy an indoor pool, spa tub, sauna, steam room, and fitness facilities. These amenities have a high rating of 8.6, though availability may vary.
businessIs it suitable for business trips? Are there meeting facilities?
It is ideal for business with a conference center, meeting rooms, and business center. Business guests highly rate the professional service of the front desk and dining team.
familyIs it convenient for families with children? Are there child-friendly services?
Families highly appreciate the child-friendly and enthusiastic staff service. While pets are allowed, specific children's facilities aren't listed, so check pool hours in advance.
roomHow are the rooms? Is there noise?
Rooms are generally clean and comfortable, but some guests report outdated fixtures like AC issues or old bedding. Noise insulation is average, occasionally disturbed by other guests.
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