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Mercure Newbury West Grange Hotel

★★★★·8.7/ 10Recommended
·Hotels
Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationAir conditioningLift / ElevatorExpress check-in/check-outSafety deposit boxAll 58 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Each morning at Mercure Newbury West Grange Hotel, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise friendly staff, spacious clean rooms, and good value food, ideal for events. Complaints focus on aging facilities (high baths, TV issues), poor AC causing heat, and occasional noise.

Dimension scores · cross-source

Cleanliness8.3
Facilities8.2
Service8.0
Location8.0
Surroundings8.0
Value7.0
PraisedExceptional and personalized staff service · Clean and comfortable rooms · Good quality food and breakfast · Convenient location and ample parking
ComplaintsPoor window insulation and compressor noise · Lack of AC causing temperature issues · Aging facilities or TV malfunctions · Room size/type mismatch with expectations

KEYGood for events and value seekers. Check AC condition and noise levels before booking.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Location score is 8.0, near a funeral home, convenient for weddings or funerals. Parking is available but some guests noted fees and aging facilities.
diningHow is the dining experience? Is breakfast recommended?
The Olive Tree offers European cuisine with good value. However, some guests reported cold breakfast items and missing afternoon tea desserts.
businessIs this hotel suitable for business travel?
Highly suitable. Business guests praise the professional staff (8.0) and cleanliness. Despite isolated complaints about AC or noise, it remains a strong choice for meetings.
coupleWhat are the advantages for couples?
Couples appreciate spacious, clean rooms, comfortable bedding, and a quiet rural setting. High value is a key highlight, though some older facilities like high baths may be inconvenient.
familyIs it convenient for families with children? What child facilities are available?
Children are allowed, with kid meals available. Staff are praised for being attentive. Note potential issues with breakfast temperature and aging facilities.
roomHow are the room facilities and hygiene?
Cleanliness scores 8.3, with spacious rooms and modern amenities. However, some guests reported TV faults, insufficient AC causing heat, and poor window insulation.
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