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Holiday Inn Resort Bintan Lagoi Beach by IHG

9.4/ 10Excellent
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2025 opened· 258 rooms· Check-in 03:00 PM / out 12:00 PM
Area rugs in public areasElectric car charging stationMeeting roomsFree breakfastFront entrance ramp24-hour front deskAll 57 facilities +
Review
Official

- Our Kids Club offers the ultimate holiday adventure with spacious indoor and outdoor play areas, a splash pad for water fun, and a Kids Snack Shack serving delicious poolside treats. - Kids Suites are specially designed with jungle-themed bunk beds, a creative arts and crafts corner, and a PlayStation making it a dream space for children. - The spacious 2-bedroom Family Suites include one king bed, one double bed, a comfortable living and dining area, and two bathrooms - perfect for larger families seeking space and privacy. - Choose from Pool Access Rooms, King Suites, and 2-bedroom Suites that feature private sun loungers and direct access to the pool for ultimate relaxation. - Our Resort Centre is a lively hub with a pool table, foosball, TV, and a selection of board games for all ages. - Located just a short walk from the beach, guests can enjoy easy access to the sand and sea. - The resort boasts two refreshing swimming pools, including a swim-up bar where you can unwind and enjoy your favourite drinks.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 509 guest reviews · multi-source · as of 2026-07-07

Guests praise the excellent kid-friendly facilities and warm, attentive staff. Rooms are spacious and clean. Main complaints focus on dining: bland food, limited variety, inconsistent early check-in pricing, and occasional service lapses.

Dimension scores · cross-source

Service9.8
Facilities9.5
Cleanliness9.5
Value9.3
Location9.3
PraisedWarm, attentive staff, especially with children · Excellent family facilities and kids' club · Convenient and efficient ferry shuttle service · Spacious, clean rooms with good views
ComplaintsLimited dining options and inconsistent food quality · Slow service or missed requests during busy times · SPA/bookings often full without prior reservation · Occasional maintenance or water quality issues in rooms

KEYIdeal for families seeking kid-friendly fun and great service. Manage food expectations and confirm check-in policies.

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