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Mandarin Oriental, Lago di Como

★★★★★·9.4/ 10Excellent
MMandarin Oriental·Fans of M.O.·Hotels
20 rooms
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 98 facilities +
Review
Official

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Spending a day of fun is easy with the theme park shuttle (surcharge). Enjoy local and international cuisine at L˜ARIA, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

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Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the stunning lake views, gardens, spacious suites, and generally excellent service and dining. Common complaints include poor pre-arrival communication, inconsistent service responsiveness, inconvenient parking procedures, and occasional cleanliness issues.

Dimension scores · cross-source

Rooms9.8
Location9.8
Cleanliness9.7
Facilities9.6
Wi-Fi9.5
Surroundings9.4
Service9.3
Value8.4
PraisedLake views and spacious suites · Personalized and attentive service · Unique floating pool experience · Serene and beautiful environment
ComplaintsInefficient pre-arrival communication · Lack of sun protection at pool · Inconsistent food quality · Noise and privacy concerns

KEYIdeal for those seeking tranquil lake views and luxury. Confirm itineraries in advance, expect variable service speed, and note parking logistics.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient for transportation?
With a 9.8 location score, it offers a paid shuttle to Como and free parking, making exploration easy.
diningHow is the dining experience? Are there kid meals?
Dining scores 9.6 with Lombard specialties. Kid meals and allergy-free options are available, though breakfast variety was noted as limited by some families.
familyIs this hotel suitable for families with children?
Yes, it welcomes pets, offers family rooms, baby gates, and kid meals. Families love the lake-view suites and pool, but note potential noise and slow admin response.
coupleWhat is the atmosphere like for couples?
Couples praise the romantic lake-view suites, floating pool, and personalized service. It's serene, though the pool lacks shade and service can be inconsistent.
roomHow are the room facilities and comfort?
Rooms score 9.8 for spaciousness. Superior rooms get 9.7, featuring luxury amenities and lake views, though occasional cleaning issues were noted.
serviceWhat is the level of service?
Service scores 9.3 and is generally warm and professional. However, poor pre-arrival communication and inconsistent responsiveness are common complaints.
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