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Hotel San Fernando Plaza

★★★★★·9.2/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 73 facilities +
Review
Official

Situated in Medellín's bustling financial and business district, this hotel offers convenient access to the city's vibrant entertainment scene. Guests can enjoy on-site dining at the terrace restaurant, café, and bar, along with a diverse selection of food and beverages. Additional amenities include audio-visual equipment, interpreter services, teleconferencing capabilities, and transportation assistance. Wireless internet access is also available. The hotel provides convenient parking for a fee, which is complimentary on weekdays from 6:00 PM to 6:00 AM and throughout the weekend, including holidays. Please note that minors not accompanied by their parents must present a notarized parental consent form upon check-in. For the safety and comfort of all guests, all companions must be registered during check-in at an additional cost of $99, 000 COP + VAT per person. Pre-registration is required for companions not present at check-in, and a valid form of identification (Colombian citizenship card or passport for foreign guests) must be provided. Failure to register companions will result in a non-refundable charge of $99 USD (or the COP equivalent) per person, per day. Guests must inform the front desk upon departure, or the additional fee will be applied for the remainder of the reservation.

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Guest scores & sentiment

From 431 guest reviews · multi-source · as of 2026-07-06

Guests praise the prime location, comfortable beds, and attentive staff, especially breakfast. Complaints focus on maintenance issues (leaks, AC), inconsistent service attitudes, poor soundproofing, and missing amenities.

Dimension scores · cross-source

Location9.5
Cleanliness9.4
Surroundings9.2
Value9.0
Service9.0
Facilities8.8
PraisedHigh value for money · Friendly and professional staff · Prime location · Good breakfast quality
ComplaintsOutdated rooms/furniture · Poor soundproofing · Difficult AC control · Hygiene details (hair, etc.)

KEYSuitable for those valuing location and service. Book high floors for quiet, inspect room facilities upon arrival, and be aware of potential extra charges.

FAQ · grounded in hotel data & reviews

locationHow is the location and is it safe?
Located in the financial district near Botero Square, it scores 9.5 for location and is praised for being safe and prime.
diningIs the breakfast and dining rich?
Offers daily buffet breakfast, Spezia restaurant, and 24-hour room service. Breakfast is highly praised by guests.
familyAre children allowed?
Yes, children are allowed. Families praise the breakfast but note potential noise from streets and poor soundproofing.
businessIs it suitable for business trips?
Suitable due to prime location and service. However, some business guests report outdated facilities and billing errors with minibars.
coupleHow is the experience for couples?
Couples appreciate the location and service. Note that furniture comfort varies, and pool/sauna hours may be limited.
roomWhat about room facilities and maintenance?
Features high-speed WiFi and city-view terraces. However, guests report AC failures, leaks, and poor soundproofing.
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