Name: Hotel RIU Garoé
Address: Calle Doctor Celestino Gonzàlez Padrón 3, Puerto de la Cruz, ES

Official

This attractive hotel, completely refurbished in spring 2012, enjoys a wonderful location in the La Paz district of Puerto de la Cruz, just 300 metres away from the Botanical Garden and 1 km away from the beach and the famous Lago Martiánez salt water pools by renowned artist César Manrique. The city centre with its picturesque narrow streets, squares and multitude of bars and cafés as well as shops can be reached within a short stroll. Features of the hotel include a 300 m2 outdoor pool, a children's pool and an indoor pool, all of them heated in winter. Guests will appreciate services and amenities such as a children's playground, a complimentary sauna as well as a complimentary shuttle service to the centre. The restaurant with terrace offers delicious Canarian and international cuisine. A lovely place for couples and families for a beach holiday close to all amenities of urban life.

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Guest scores & sentiment

From 185 guest reviews · multi-source · as of 2026-07-18

Guests consistently praise the exceptional staff service, high-quality varied buffet, and tranquil, well-maintained environment. The hotel is highly family-friendly. Main drawbacks include dinner hours that are too early for some nationalities, occasional room comfort issues like soft mattresses or weak AC, average corridor soundproofing, limited children’s entertainment, and slow Wi-Fi. Overall, it delivers a highly satisfactory stay.

Dimension scores · cross-source

Service9.2

Facilities9.2

Cleanliness9.2

Surroundings9.2

Value9.0

Location8.8

＋ PraisedStaff friendly and professional with children · Rich and delicious dining options · Quiet and clean environment · Spacious and comfortable rooms

－ ComplaintsLack of children's entertainment · Early dinner hours · Soft mattresses or poor soundproofing · No food available between meal times

KEYIdeal for travelers seeking tranquility, excellent service, and quality dining. Book early for firm mattresses or stronger AC, and plan dinner timing accordingly.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room

2 × Twin bed25 ㎡up to 3

2 Twin Beds269-sq-foot room with a furnished balcony/patio Internet - Free WiFi 25+ Mbps Entertainment - Flat-screen TV with satellite channelsFood & Drink - Minibar (fees may apply)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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RoomDouble Room

Double Room

2 × Twin bed25 ㎡up to 3

2 Twin Beds269-sq-foot room with a furnished balcony/patio Internet - Free WiFi 25+ Mbps Entertainment - Flat-screen TV with satellite channelsFood & Drink - Electric kettle, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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RoomDouble Room

Double Room

2 × Twin bed25 ㎡up to 3

2 Twin Beds269-sq-foot room with a furnished balcony/patio Internet - Free WiFi 25+ Mbps Entertainment - Flat-screen TV with satellite channelsFood & Drink - Minibar (fees may apply)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Double Room with Balcony or Terrace

2 × Twin bed25 ㎡up to 3

This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

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Facilities · 100

All facilities & services listed by the hotel (aggregated across sources).

Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceHot tub/JacuzziCar hireSaunaMassage servicesTerraceTable tennisSolariumDartsSquashShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)Concierge serviceKid mealsKids' outdoor play equipmentHeated poolEvening entertainmentBaby safety gatesLower bathroom sinkOutdoor furnitureFruitsSpa/wellness center servicesFence around poolSteam roomBeauty ServicesManicurePedicureCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securitySecurity alarmThermometers for guests provided by propertyKey card accessHappy hourInternet accessJapanese gardenFitness facilities (surcharge)Exercise/lap poolNo accessible shuttleNo accessible train station shuttleConcerts/live showsBulk dispenser for toiletriesPlayground on sitePool sun loungersReception hallBilliards or pool tableBicycle-friendly propertyBeach umbrellasSnack bar/deliSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Tennis lessons on siteVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GamesGolf cartFree pool cabanasHealth or beauty spa nearbyHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantTour deskWheelchair accessible

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Nearby & map

DiningSights

1

El Taller Seve Díaz

Contemporary, Creative · ★ Michelin

€€€

In this restaurant, a visit to which is almost compulsory for food-lovers visiting the island, the team is of the firm belief that the customer is always king. We can definitely confirm this approach given chef Seve Díaz’s constant and very natural contact and interactions with his guests. Located just a few steps from the central Plaza del Charco, it occupies the ground floor of a property with a contemporary design that comes as a surprise, plus a split-level dining room. The culinary focus here is on two tasting menus (a short option entitled “Sorpresa” (Surprise), and a second simply calle

2.1km

2

Brunelli's

steak_house

€€

A splendid steakhouse located close to the entrance to the Loro Parque zoo. This family-run restaurant is a must on the island for meat-lovers given its choice of top-quality meat, with the advantage of many being aged on the premises. Make sure you try Brunelli's steak tartare, its signature speciality, or one of its superb cuts of grilled meat (Uruguayan beef entrecôte, Nebraskas Black Angus T-Bone, German Simmental ribeye, Chateaubriand and Spanish Tomahawk), many of which are sold by weight and designed for two people to share. The particularly impressive picture window here overlooks the

3.4km

1

2

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.