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Sheraton Grand Incheon Hotel

★★★★★·9.3/ 10Excellent
SSheraton·Marriott Bonvoy·Hotels
2009 opened· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 91 facilities +
Review
Official

Sheraton Grand Incheon Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service and safety deposit boxes are available to accommodate your requirements. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Each accommodation at Sheraton Grand Incheon Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Sheraton Grand Incheon Hotel offers a hair dryer and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.
04

Guest scores & sentiment

From 520 guest reviews · multi-source · as of 2026-07-05

Guests praise exceptional staff service and spacious, clean rooms with great breakfast. Complaints focus on check-in queues, AC issues, and rigid pool hours. Overall positive.

Dimension scores · cross-source

Surroundings9.4
Service9.1
Cleanliness9.1
Rooms8.8
Location8.8
Facilities8.7
Value8.5
PraisedFriendly and professional staff · Beautiful Central Park views · Spacious and clean rooms · Delicious breakfast and lounge food
ComplaintsBooking disputes via third parties · Poor lounge facility maintenance · Small pool with low water temperature · Aging facilities or noise issues

KEYIdeal for business/families valuing service. Avoid peak check-in times; verify AC if sensitive to temperature.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are nearby attractions?
Located in Songdo, it is minutes from the Convention Centre and Central Park, with easy access to Incheon International Airport.
diningWhat is the breakfast experience like?
Highly rated for being abundant and delicious, though it can get crowded during peak times. Some guests note variety repeats.
familyIs this hotel suitable for families with children?
Family-friendly and pet-welcoming, but weekend breakfasts can be crowded. Children may face restrictions in dining areas and the lounge.
businessIs it convenient for business travelers? How are the rooms?
Convenient with spacious rooms and park views. However, some business guests report long elevator waits and poor AC cooling in certain rooms.
coupleAny special experiences or tips for couples?
Couples often receive upgrades and anniversary surprises. Note that some rooms have outdated facilities, poor soundproofing, or odors.
roomHow are the room size and cleanliness?
Rooms are spacious with a high cleanliness score of 9.1. However, some city-view rooms had hygiene details issues like broken mirrors.
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