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Novotel Moscow Sheremetyevo Airport

★★★★
·Hotels
Number of restaurants - 19Swimming pool24-hour front deskBusiness centerGardenLaundryAll 66 facilities +
Review
Property information · Radisson

Our hotel in Moscow is situated within the Sheremetyevo International Airport, giving you excellent connections to both transport links and the city.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the convenient location, efficient free shuttle, and clean, well-equipped rooms ideal for transit. Common complaints involve slow reception service, booking communication issues, and mediocre restaurant value.

Dimension scores · cross-source

Surroundings9.0
Location9.0
Cleanliness8.8
Facilities8.6
Service8.1
Value7.0
+ PraisedConvenient location & free shuttle · Quiet and comfortable rooms · High-quality breakfast · Professional and friendly front desk
- ComplaintsInconsistent service quality · Slow check-in process · Maintenance issues with facilities · Poor Wi-Fi connectivity

KEYIdeal for transit passengers. Confirm shuttle stops, manage dining expectations, and allow extra time for check-in queues.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? Is there transport to the airport?+
Located in Khimki near Sheremetyevo Airport with a 9.0 environment score. Guests praise the efficient free shuttle, making it ideal for transit.
facilityWhat leisure and fitness facilities are available?+
With a facility score of 8.6, it offers a full-service spa, indoor pool, sauna, Turkish bath, gym, and game room, plus terraces and gardens.
diningHow is the dining? Is breakfast worth it?+
Features Cote Jardin and 24-hour room service. Business and family guests praise breakfast quality, but the overall value score is 7.0, with some noting mediocre food value.
roomHow are the room facilities? Is the bed comfortable?+
Rooms feature memory foam beds, AC, minibars, and LCD TVs, with a cleanliness score of 8.8. Guests consistently find them clean, comfortable, and modern.
serviceIs the front desk service efficient? Is check-in fast?+
Service score is 8.1 with express check-in/out. However, some guests report inconsistent efficiency and communication issues, so allow extra time.
familyIs it convenient for families with kids? Any special care?+
Despite policy restrictions, 55 family reviews highlight it as a great transit stop with free breakfast, quick security, and child amenities. Staff are caring, but watch for maintenance issues.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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