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Eurostars Hotel Real

★★★★★·9.2/ 10Excellent
EEurostars Hotels·Eurostars Rewards·Hotels
1917 opened · 2012 renovated· 123 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorSafety deposit boxFax/photocopyingAll 49 facilities +
Review
Official

Hotel Real offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi, car hire and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Santander. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at Hotel Real, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Hotel Real is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, the presence of mini bar can be found. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Hotel Real. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 271 guest reviews · multi-source · as of 2026-07-11

Guests praise the historic charm, sea views, and friendly staff, with good food ratings. Common complaints include aging facilities (creaky furniture, stained carpets), weak Wi-Fi, parking issues, lack of luggage assistance, and concerns about value for a 5-star hotel.

Dimension scores · cross-source

Service9.0
Location9.0
Cleanliness8.8
Surroundings8.8
Facilities8.5
Rooms8.0
Value8.0
PraisedStunning sea views and historic atmosphere · Friendly and helpful staff · Spacious and comfortable rooms · Convenient location and easy parking
ComplaintsWorn facilities or cleanliness issues · Lack of service details like luggage assistance · Weak or unstable Wi-Fi · Breakfast quality below 5-star expectations

KEYIdeal for those valuing history, sea views, and dining. Expect older facilities, confirm parking, and prepare for potential Wi-Fi issues.

FAQ · grounded in hotel data & reviews

locationHow is the location and view?
It offers a prime location with stunning sea views of Santander Bay and historic charm.
diningWhat are the highlights of the dining options?
Enjoy award-winning Cantabrian cuisine at El Puntal with over 180 wines and panoramic bay views.
coupleIs this hotel suitable for couples?
Yes, highly rated by couples for its historic charm, sea views, and spacious, comfortable rooms.
familyWhat should families note when staying here?
Children are allowed, but some guests noted a lack of details for special dietary needs and aging facilities.
roomHow are the room facilities and condition?
Rooms are spacious with AC and robes, but some guests noted aging furniture, stains, and unstable Wi-Fi.
serviceHow is the staff attitude and professionalism?
Service scores are high (9.0) with praised friendly staff, though luggage assistance is often lacking.
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