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Four Points by Sheraton Richmond

★★★·8.6/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleAir conditioningSwimming poolFamily roomsAll 74 facilities +
Review
Official

Four Points by Sheraton Richmond offers top-notch services and amenities, ensuring guests experience utmost comfort. Discovering Richmond (VA) becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring safety deposit boxes are available to cater to your requirements. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 331 guest reviews · multi-source · as of 2026-07-09

Guests praise friendly staff, cleanliness, and convenient location. Common complaints include aging facilities, noise issues, occasional housekeeping lapses, and booking discrepancies.

Dimension scores · cross-source

Service8.6
Facilities8.6
Surroundings8.6
Location8.2
Cleanliness8.0
Value7.8
PraisedEnthusiastic and professional staff · Clean and comfortable rooms · Convenient location · Excellent event support
ComplaintsDated facilities · Poor soundproofing and noise · Inconsistent food quality · Equipment malfunctions

KEYSuitable for those valuing service. Expect aging facilities; request higher floors away from elevators and verify room features upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? Is parking easy?
Guests rate the location and parking convenience highly (8.2). The hotel offers parking and a free beach shuttle.
diningHow is the dining and breakfast?
Cafe Palm Restaurant and Ivy Lounge are well-regarded, with generally positive dining reviews. However, quality can vary, so check recent feedback.
familyIs this hotel suitable for families? What child-friendly facilities are there?
Yes, it welcomes pets, offers family rooms, kid meals, and indoor/outdoor pools. Families praise the friendly staff and convenient amenities.
businessHow is the experience for business travelers?
Business guests highly value the friendly staff, cleanliness, and convenient location. Free Wi-Fi and a business center are available, though some facilities may feel aged.
coupleWhat should couples keep in mind?
Couples appreciate cleanliness but note aging facilities and occasional hygiene issues like mold. Poor soundproofing may disturb sleep, so consider this if you need quiet.
roomHow are the room facilities and service levels?
Service scores high at 8.6 with friendly staff. Rooms feature Sweet Sleeper beds and AC. However, while facility scores are 8.6, guests report aging infrastructure, poor soundproofing, and occasional AC issues.
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