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Hilton Garden Inn Richmond South/Southpark

★★★·8.9/ 10Recommended
HHilton Garden Inn·Hilton Honors·Hotels
2004 opened · 2025 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsAll 44 facilities +
Review
Official

Hilton Garden Inn Richmond South/Southpark provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception assistance, including luggage storage, to ensure guest satisfaction. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television, in-room video streaming and cable TV for their entertainment needs. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Hilton Garden Inn Richmond South/Southpark. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 275 guest reviews · multi-source · as of 2026-07-11

Guests praise the friendly staff, clean spacious rooms, and convenient location with good dining options. Common complaints include expensive breakfast, occasional noise from AC units, musty odors, and issues with reservation management.

Dimension scores · cross-source

Location9.0
Service8.9
Cleanliness8.4
Surroundings8.4
Facilities8.3
Value8.0
PraisedExcellent location · Friendly staff · Clean and tidy rooms · Convenient dining/shopping nearby
ComplaintsExpensive/inconsistent breakfast · Aging facilities/maintenance · Loud AC units · Booking system errors

KEYSuitable for those valuing service and convenience. Confirm bookings in advance and expect potential fees or minor facility wear.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?
Located next to Southpark Mall and near Fort Lee and Virginia State University, with easy access to dining and attractions.
diningWhere is breakfast served and how is it?
Served at All American Grill. Reviews note high prices and inconsistent quality, so manage expectations.
serviceHow is the service attitude?
Staff are generally praised for being friendly and professional, though some business travelers noted occasional slow responses.
roomAre rooms well-equipped? Any notes?
Features microwaves, fridges, and coffee makers. Some guests reported AC noise, musty odors, or aging facilities.
facilityWhat fitness and leisure facilities are available?
Includes indoor pool, hot tub, fitness center (surcharge), 24-hour business center, playground, and family rooms.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 11:00. Express and contactless options are available.
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