Name: Phoenix Flower Hotel
Address: No.244 1/4 Street Cat Ba town, Cat Hai district, Hai Phong city, Cat Ba, VN

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise friendly, helpful staff and convenient location near beaches. Main complaints involve blocked sea views due to construction, misleading photos, poor soundproofing, limited outlets, and inconsistent breakfast quality.

Dimension scores · cross-source

Wi-Fi9.8

Service9.3

Location8.8

Value8.7

Rooms8.5

Cleanliness8.5

Facilities8.0

Surroundings8.0

＋ PraisedConvenient location near restaurants and piers · Friendly staff assist with scooter rentals and tour bookings · Clean, spacious rooms with reliable hot water and showers · Excellent location

－ ComplaintsMassive construction blocks sea views; outdated photos · Average soundproofing; street noise and overhead cart sounds · Limited breakfast options or inconsistent quality · Firm mattresses; some rooms feel dated

KEYSuitable for travelers valuing service and convenience. Verify view impact from construction; avoid if expecting sea views.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?＋

Excellent location near Cat Co 1 Beach and city center. Rated 8.8 for convenience by guests.

pros_consCan you really see the sea from the sea view rooms?＋

Be aware that construction may block sea views, contradicting promotional photos. Verify if scenery is critical.

serviceHow is the staff service?＋

Highly praised with a 9.3 service score. Staff are friendly, helpful with tours, and assist with bookings.

diningHow is the breakfast quality?＋

Buffet, continental, and American options available. Reviews are mixed, citing average quality or limited choices.

roomWhat are the shortcomings of the room facilities?＋

Common issues include limited outlets, wet bathrooms due to no partition, firm beds, and average soundproofing.

policyWhat are the check-in and check-out times?＋

Check-in at 14:00, check-out at 12:00. Private check-in/out and luggage storage are available.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double Room with Sea View

1 × Extra-large double bed (Super-king size)20 ㎡up to 2

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as sea views. The unit has 1 bed.

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Double Room with Two Double Beds

2 × Extra-large double bed (Super-king size)20 ㎡up to 2

Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as sea views. The unit offers 2 beds.

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Family Room with Sea View

2 × Extra-large double bed (Super-king size)20 ㎡up to 4

Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as sea views. The unit offers 2 beds.

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Double Room

1 × Extra-large double bed (Super-king size)19 ㎡up to 2

Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as sea views. The unit offers 1 bed.

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Double or Twin Room with Side Sea View

2 × Queen bed18 ㎡up to 4

Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as sea views. The unit has 2 beds.

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Deluxe Double Room with Side Sea View

1 × Extra-large double bed (Super-king size)17 ㎡up to 2

Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as sea views. The unit offers 1 bed.

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Facilities · 27

All facilities & services listed by the hotel (aggregated across sources).

Air conditioningFamily roomsLift / ElevatorLuggage storageIroning servicePets allowedCurrency exchangePrivate check-in/check-outConcierge serviceBaby safety gatesFire extinguishersInvoice providedSmoke alarmsCCTV outside property24-hour securitySecurity alarmInternet accessPrivate picnicsBicycle-friendly propertyBeach toysBeach club nearby (surcharge)ATM/bankingTelevision in common areasFree wired internetHousekeeping on requestNon-smoking roomsTour desk