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Urban Lodge

8.9/ 10Recommended
·Hotels
📍38 Avenue Kunkiko · Bujumbura ↗
Offsite parking discounted rates availableAir conditioningParkingTerraceFruitsCoffee Shop on siteAll 15 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests highly praise the convenient location near Sloterdijk station, abundant breakfast, and friendly staff. Rooms are generally clean and comfortable with good value. Main drawbacks include inconsistent housekeeping on longer stays, occasional maintenance issues, and the slightly peripheral location relative to the city center.

Dimension scores · cross-source

Service9.1
Cleanliness8.9
Rooms8.8
Facilities8.7
Value8.6
Location8.6
Wi-Fi8.4
＋ PraisedAbundant and tasty breakfast · Excellent location and transit access · High value for money · Clean and comfortable rooms
－ ComplaintsAC failure or poor performance · Broken gym equipment · Expensive and unsecured parking · Small pillows

KEYIdeal for transit-focused travelers seeking value; verify housekeeping schedules for long stays and inspect room facilities upon check-in.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?＋
Yes, guests highly praise the convenient location near the train station (e.g., Sloterdijk), making travel easy. Although slightly peripheral to the city center, its proximity to transport hubs is a major advantage. (Based on 75 reviews, Location score: 8.6)
diningHow is the breakfast? Is it included?＋
The breakfast is abundant and well-stocked, receiving widespread praise. Facilities list 'Free Continental Breakfast'. However, some guests noted potential charges or discrepancies, so please confirm inclusion during booking. (Based on facilities and review summaries)
serviceWhat is the staff service attitude like?＋
Overall service scores high at 9.1, with guests praising friendly and helpful staff. However, some long-stay guests noted occasional lapses in cleaning details and inconsistent front desk attitudes. Manage expectations for meticulous service. (Based on 75 reviews, Service score: 9.1)
roomAre the rooms clean and comfortable? What are the pros and cons?＋
Rooms are generally clean, spacious, and offer good value (Room score: 8.8). Pros include non-smoking and AC. Cons involve occasional maintenance issues (AC, shower) and inconsistent sheet changes for long stays. Pay attention to cleaning details. (Based on 75 reviews, Room score: 8.8)
facilityWhat are the main facilities and entertainment activities?＋
Facilities include a garden-view terrace, on-site restaurant, coffee shop, free wired internet, and a Japanese garden. Note: Some reviews mention broken gym equipment or elevator issues, indicating unstable facility maintenance. (Based on facilities and review summaries)
policyWhat are the check-in/out times? Are pets allowed?＋
Check-in is at 12:00 PM and check-out is also at 12:00 PM. Children are allowed, but pets are not. Parking is available but incurs high fees and is not free exclusive parking. (Based on policy fields and review summaries)
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