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Shima Onsen Kashiwaya Ryokan

★★★★·9.4/ 10Excellent
·Ryokans
📍Shima 3829 · Nakanojo ↗
Offsite parking discounted rates availableAir conditioningFamily roomsLuggage storageSafety deposit boxFax/photocopyingAll 31 facilities +
Review
04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the tattoo-friendly policy, excellent vegan/dietary customization, and outstanding service value. Minor complaints include some open-air onsens being too hot to adjust and old bicycles.

Dimension scores · cross-source

Service9.9
Rooms9.7
Surroundings9.6
Cleanliness9.5
Facilities9.4
Value9.0
Location9.0
＋ PraisedDelicious food with allergy support · Enthusiastic and detailed staff service · Great onsen experience and late checkout · Tattoo-friendly and private onsens
－ ComplaintsRoom light disturbed sleep · No elevator for mobility issues · Cold feet in winter and insects · Remote location and long commute

KEYIdeal for tattooed guests, vegans, and value seekers. Note some onsens are very hot and bikes are old.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
Located in the serene Shima Onsen resort area, it is remote from the station, requiring a 40-minute bus ride or bike trip, ideal for tranquility.
diningAre there diverse dining options? Any special dietary needs?＋
Offers Western-local breakfast and exquisite half-board meals. Guests highly praise the excellent vegan and dietary customization, though some note less meat at breakfast.
coupleIs it suitable for couples? What are the highlights?＋
Highly recommended for couples. Features rooms with private open-air onsens for privacy. It is notably tattoo-friendly, allowing guests to enjoy baths without covering tattoos.
familyCan children stay here?＋
According to hotel policy, children are not allowed. Although some family reviews exist, the official rule prohibits stays, so please verify before booking.
roomHow are the room facilities? Is there an elevator?＋
Rooms feature AC, private balconies, and TVs, scoring 9.7. However, there is no elevator, which may be inconvenient for those with mobility issues, and feet may feel cold in winter.
serviceHow is the service attitude? Are there language barriers?＋
Service is enthusiastic and attentive, with a high score of 9.9. Solo travelers particularly praised the friendly English-speaking staff, ensuring smooth communication.
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