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InterContinental Santiago by IHG

★★★★★·8.7/ 10Recommended
IInterContinental Hotels & Resorts·IHG One Rewards·Hotels
1998-03-26 opened · 2017 renovated· 382 rooms· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 88 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and car hire at the hotel ensure effortless exploration of Santiago. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at InterContinental Santiago By IHG, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Concerned about your dining preferences? Fret not! InterContinental Santiago By IHG offers an assortment of culinary varieties featuring kosher choices, catering to all tastes. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at InterContinental Santiago By IHG. Treat and spoil yourself by stopping at massage, steam room and spa for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 241 guest reviews · multi-source · as of 2026-07-11

Guests praise exceptional, personalized staff service and spacious rooms with great lounge/pool views. Criticisms focus on aging facilities needing renovation, minor maintenance issues, limited breakfast variety, and distance from historic center.

Dimension scores · cross-source

Location9.0
Cleanliness8.7
Surroundings8.4
Facilities8.2
Value8.0
Service8.0
Rooms8.0
PraisedEnthusiastic and professional staff · Excellent breakfast and dining · Convenient location · Spacious and comfortable rooms
ComplaintsAging facilities needing renovation · Room facility malfunctions · Slow maintenance response · Noise from ongoing renovations

KEYIdeal for service-focused travelers. Accept aging facilities, check room details, and moderate breakfast expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in the upscale El Golf district near the World Trade Centre with a high location score of 9.0, though it is far from the historic center.
diningAre there rich choices for breakfast and dining?
Features two restaurants serving Mediterranean and Italian cuisine. While some guests noted limited breakfast variety, overall dining experiences are praised.
businessIs this hotel suitable for business travel?
Highly suitable. Business travelers praise its prime location, comfortable facilities, and excellent club lounge experience with professional service.
familyIs the hotel family-friendly?
Very friendly. It allows children, offers kid meals, and parents appreciate the attentive service and pool facilities, though soundproofing varies.
roomWhat are the room conditions like?
Rooms are spacious and comfortable with an 8.0 rating. However, some guests noted aging facilities like AC noise or low water pressure.
serviceHow is the level of service?
Service score is 8.0. Guests highly praise the enthusiastic and personalized staff service, contributing to a 99% recommendation rate.
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