Name: Kapok Hotel
Address: 16-18 Cotton Hill, Port-of-Spain, TT

Official

Relax and unwind with massages, body treatments, and facials. Take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also offers complimentary wireless internet access, gift shops/newsstands, and wedding services. Enjoy Asian cuisine at Tiki Village, one of the resort's two restaurants, or stay in and take advantage of room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 a. m. to 10:00 a. m. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this resort consist of a conference center and meeting rooms. Free self-parking is available onsite. Make yourself at home in one of the 94 individually furnished guest rooms, each featuring a refrigerator and an LCD television. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer. Queen's Park Savanah - 0. 2 km / 0. 1 mi; Ellerslie Plaza - 0. 3 km / 0. 2 mi; Emperor Valley Zoo - 0. 5 km / 0. 3 mi; Royal Botanical Gardens - 0. 5 km / 0. 3 mi; President's House - 0. 8 km / 0. 5 mi; Queen's Park Oval - 1 km / 0. 6 mi; Queen's Hall - 1. 2 km / 0. 8 mi; Shops of Maraval - 1. 7 km / 1 mi; Ariapita Avenue - 1. 7 km / 1 mi; Long Circular Mall - 1. 7 km / 1. 1 mi; Adam Smith Square - 1. 9 km / 1. 2 mi; National Museum and Art Gallery - 2. 3 km / 1. 4 mi; Movietowne - 2. 7 km / 1. 7 mi; Woodford Square - 2. 8 km / 1. 8 mi; MovieTowne Carousel - 2. 9 km / 1. 8 mi. The preferred airport for Kapok Hotel is Piarco Intl. Airport (POS) - 25. 4 km / 15 mi.

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Guest scores & sentiment

From 157 guest reviews · multi-source · as of 2026-07-18

Guests praise friendly staff, prime location, and delicious breakfast. Common complaints include dated facilities, poor soundproofing, and deep pool. Issues with promised amenities and billing disputes were noted.

Dimension scores · cross-source

Cleanliness8.6

Service8.4

Surroundings8.4

Facilities8.2

KEYSuitable for those valuing service/location. Expect dated facilities, avoid street/elevator rooms, and confirm requests.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋

The hotel is near Queen’s Park Savannah and a short drive from the city center and Independence Square. Piarco International Airport is also very close for easy travel.

diningWhat dining and breakfast options are available?＋

Guests highly praise the delicious and varied breakfast. The hotel features an on-site restaurant and lobby shop for all-day dining and snacks.

familyIs the hotel suitable for families with children? What kid-friendly facilities are there?＋

Children are welcome. The hotel offers kid meals, a shallow-end pool, and lower bathroom sinks. With 157 reviews averaging 7.9, it suits family trips well.

roomWhat are the room amenities like? How is the soundproofing?＋

Rooms feature AC, flat-screen TVs, coffee makers, and comfortable beds praised by guests. However, some note poor soundproofing, so quiet-sensitive travelers should be aware.

serviceHow are the hotel's service and cleanliness?＋

Staff are widely praised as friendly and helpful, with a service dimension score of 8.4. Cleanliness scores 8.6, adhering to strict disinfection protocols and offering cashless payments.

facilityWhat is the swimming pool like? Is it suitable for swimming?＋

The hotel has a salt-water pool with a shallow end, though several guests noted it is too deep for beginners or children. Fitness facilities incur an extra charge.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite with Balcony

1 × Queen bed69 ㎡up to 3

This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a balcony with city views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

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Double Room with Two Double Beds

2 × Double bed28 ㎡up to 4

This room offers air conditioning, seating area and flat-screen cable TV. It comes with a fridge and coffee maker. The bathroom is private and has shower.

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King Room

1 × Extra-large double bed (Super-king size)28 ㎡up to 3

This room offers air conditioning, seating area and flat-screen cable TV. It comes with a fridge and coffee maker. The bathroom is private and has shower.

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Superior King Room

1 × Extra-large double bed (Super-king size)28 ㎡up to 3

This room offers a King-sized bed, a flat-screen cable TV, and views of either Queen's Park Savannah and the city or the courtyard and pool. You will also find an iPod dock, a coffee maker and a small refrigerator along with a safety-deposit box.

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Standard Queen Room

1 × Queen bed16 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as mountain views. The unit offers 1 bed.

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Facilities · 79

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceCar hireMassage servicesParkingTerraceCurrency exchangeBoard games/puzzlesShuttle service (additional charge)Kid mealsLower bathroom sinkSalt-water poolOutdoor furnitureFruitsShallow endStaff adhere to local safety protocolsCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessHappy hourInternet accessJapanese gardenFitness facilities (surcharge)Express check-inExercise/lap poolNo accessible shuttleOffsite parking discounted rates availableBulk dispenser for toiletriesPool sun loungersReception hallSecured parkingSelf parking (surcharge)Shopping on siteBeach umbrellasSnack bar/deliSupervised childcare/activitiesSwimming nearbyTelevision in common areasVegetarian menu options availableAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Golfing on siteHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible