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Smartr Madrid Gran Via Apartments

9.5/ 10Excellent
·Hotels
Air conditioningFamily roomsLift / ElevatorShuttle service (additional charge)Staff adhere to local safety protocolsGuest rooms disinfected between staysAll 23 facilities +
Review
Official

Located in the heart of Madrid, Apartamentos Gran Vía Smart Rental offers modern, fully equipped apartments designed for comfort and convenience. Just a few steps from the iconic Gran Vía, guests can enjoy easy access to the city's top attractions, shopping areas, theaters, and restaurants. Each apartment features contemporary décor, a fully equipped kitchen, free Wi-Fi, air conditioning, and comfortable living spaces, making it an ideal choice for both short and long stays. Whether you're visiting for business or leisure, Apartamentos Gran Vía Smart Rental provides a stylish and practical home away from home in the vibrant center of Madrid. IMPORTANT:*Please note that we do not have a reception desk on-site, so check-in is done online or at our physical reception located at Gran Vía Nº 47, open 24 hours a day. You can also contact us at +34915027783.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise the central location, spacious modern interiors, cleanliness, and friendly staff. Common complaints involve street noise, poor soundproofing, small beds/uncomfortable sofas, occasional self-check-in glitches, and missing amenities like coffee pods or kettles.

Dimension scores · cross-source

Location9.2
Rooms9.1
Cleanliness9.1
Facilities8.9
Service8.8
Surroundings8.8
Wi-Fi8.7
Value8.5
PraisedExcellent central location · Newly renovated facilities · Comfortable beds · Convenient self-check-in
ComplaintsStreet noise · Bathroom design flaws · Long hot water wait · Poor lighting/darkness

KEYSuitable for those valuing central location and space. Noise-sensitive guests should avoid street-facing rooms and verify check-in details beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in central Madrid, just 1.2km from Gran Via and Metro Station. The location score is 9.2/10, praised for its convenience.
familyIs this hotel suitable for families?
Although family rooms exist and 22 family guests rated it well, the policy states 'children not allowed'. Thus, families with children cannot stay here.
roomWhat are the room facilities and hygiene like?
Room score is 9.1, known for being spacious, clean, and modern. Features include full kitchens, AC, and free wired internet. Some units may lack balconies or natural light.
pros_consWhat are the main pros and cons reported by guests?
Pros: Excellent location, clean/spacious, modern facilities, friendly staff. Cons: Street noise/poor soundproofing, small beds/uncomfortable sofas, check-in glitches, missing amenities.
diningDoes the hotel provide breakfast?
Yes, a delicious buffet breakfast is served daily. Friends travelers specifically praised the rich breakfast options and attentive staff.
serviceWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 11:00. Contactless options are available. Guests should allow extra time as self-check-in can occasionally glitch.
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