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Borgo Malvasia - Ca' Palazzo

8.7/ 10Recommended
·Bed and breakfasts
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 39 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the tranquil rural setting, spacious elegant rooms, and excellent breakfast. Main complaints focus on the complex self-check-in process due to no reception, occasional facility issues like pool rules and mattresses, and inconsistent communication.

Dimension scores · cross-source

Value9.0
Rooms8.9
Cleanliness8.9
Location8.7
Service8.5
Facilities8.5
Wi-Fi8.3
PraisedTranquil natural setting · Clean, comfortable and well-equipped · Good value for money · Convenient proximity to Bologna
ComplaintsInadequate breakfast restocking and limited options · Lack of reception staff complicates check-in · Room details need improvement (carpet/mattress) · Loud morning conversations by cleaning staff

KEYIdeal for travelers seeking tranquility who accept self-check-in. Review access instructions carefully; those needing high responsiveness should be cautious.

FAQ · grounded in hotel data & reviews

locationIs the hotel easy to find? Is transportation convenient?
Located in a serene park 4km from Sasso Marconi, it offers a tranquil setting. However, guests note it is hard to find due to poor signage. Free WiFi and discounted offsite parking are available.
diningHow is the breakfast? What are the options?
Guests highly praise the delicious and abundant breakfast as a key highlight. While child-friendly, some noted limited options. A daily buffet is served, and room service for food is available.
familyIs this hotel suitable for families with children?
Yes, it allows pets and has family rooms. Breakfast is well-received by families. However, pool rules may be strict for kids, and some rooms share bathrooms. Self-check-in can be complex, so contact via WhatsApp is advised.
businessIs it suitable for business travel? Are there office facilities?
It offers free WiFi, wired internet, fax/photocopying, and luggage storage. The quiet environment is good for rest, but the lack of a front desk and meeting rooms makes it better for leisure than intensive business travel.
room房间条件如何?干净吗?
Rooms are spacious and elegant with 17th-century charm, featuring AC and private bathrooms. Hygiene is high, with strict disinfection and coronavirus protocols. Overall room rating is 8.9, though some noted average mattress/carpet quality.
serviceHow is the service? Is there a human front desk?
The main complaint is the lack of a human front desk; self-check-in is complex and error-prone. Communication relies heavily on AI/WhatsApp, feeling impersonal. Staff are friendly, but the automated process can lead to poor experiences.
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