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Waldhaus Flims Wellness Resort, Autograph Collection

★★★★★·8.7/ 10Recommended
·Hotels
Comprehensive recycling policyElectric car charging stationNo single-use plastic stirrersMeeting roomsFireplace in lobbyFitness facilitiesAll 81 facilities +
Review
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise the friendly staff, excellent spa, and mountain views. Common complaints include small bathrooms, lack of immediate arrival assistance, and occasional cleaning or communication errors.

Dimension scores · cross-source

Location10.0
Service9.0
Value8.0
PraisedAttentive & professional service · Exceptional spa facilities · Excellent breakfast buffet · Tranquil & romantic setting
ComplaintsCramped bathrooms · Crowded & noisy spa · Booking & service hiccups · Inconsistent dining experiences

KEYIdeal for spa lovers seeking warm service. Verify room details beforehand; those needing large bathrooms should choose carefully.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transport access?
The location scores 10.0, surrounded by hiking, skiing, and rafting trails. The hotel offers train station pick-up and limo service for convenient access.
diningWhat are the breakfast and dining options?
Guests enjoy a complimentary buffet breakfast, plus The Grand restaurant, a poolside bar, two lounges, and 24-hour room service.
coupleIs this hotel suitable for couples?
Highly recommended for couples; guests consistently praise the quiet romantic setting, excellent spa, and abundant breakfast.
familyHow is the experience for families?
It features a children's club and supervised activities. Family reviews praise spacious rooms and kids' facilities, though the pool is small and sunbeds are hard to find.
roomHow are the guestrooms?
There are 73 rooms with LCD TVs, DVD players, and free Wi-Fi. Some guests note small bathrooms and occasional sagging mattresses in older rooms.
serviceHow is the service level?
Service scores 9.0 with an 8.4 average across 200 reviews. Staff are praised as attentive, though occasional delays in arrival assistance or booking communication occur.
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