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The Maids Head Hotel

Name: The Maids Head Hotel
Address: Tombland, Norwich, GB

★★★★·8.9/ 10Recommended

·Hotels

📍Tombland · Norwich ↗

📞00441603209955

Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 59 facilities +

Review

Official

Experience an abundance of unparalleled facilities and features at The Maids Head Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel. Car hire offerings at the hotel enhance the ease of discovering Norwich. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and luggage storage. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. During leisurely days and evenings, on-site amenities such as room service enable you to fully enjoy your accommodation. Begin your day with a scrumptious on-site breakfast available each morning at The Maids Head Hotel. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

Guest scores & sentiment

From 371 guest reviews · multi-source · as of 2026-07-07

Guests praise the prime location near the Cathedral, charming historic atmosphere, and friendly staff. Rooms are generally clean and comfortable, with some suites being luxurious. Main complaints involve difficult navigation due to stairs/corridors, noise from nearby pubs/roads in some rooms, inconsistent breakfast quality (coffee/temp), and extra parking fees.

Dimension scores · cross-source

Location9.8

Cleanliness9.2

Service9.0

Facilities8.9

Value8.2

＋ PraisedExcellent location/Historic charm · Helpful/Friendly staff · Great breakfast/Bar · Excellent location

－ ComplaintsSmall/Tired rooms · Parking fees/Price concerns · Cleaning lapses · Inconsistent breakfast quality

KEYIdeal for history lovers and walkers. Request non-noisy rooms, mobility-impaired guests should check stair access, and lower expectations for breakfast consistency.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋

Located in the heart of Norwich's Tombland area with a 9.8 location score, it is right next to the Cathedral and offers convenient access to city centers.

diningIs breakfast and dining varied?＋

Features an AA Rosette restaurant and casual dining. However, reviews note inconsistent breakfast quality, including temperature issues and limited variety.

coupleIs it suitable for couples?＋

Highly recommended by 202 couples who praised the prime location, spacious rooms, and professional service. The historic atmosphere adds romance.

familyIs it convenient for families? Is there an elevator?＋

Children are allowed with kid meals available. However, the old wing lacks elevators with many stairs and complex layouts, making luggage handling tiring.

roomWhat are the room facilities and service like?＋

Rooms feature modern bathrooms, satellite TV, and tea/coffee facilities, rated 9.2 for cleanliness. Some suites are spacious, but noise may occur in street/pub-facing rooms.

serviceHow is the staff service?＋

Staff service is highly praised (9.0 service score), known for being friendly, professional, and attentive across all interactions.

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Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Junior Suite

1 × Double bed20 ㎡up to 2

This suite is consisted of of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

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Deluxe Double Room - Dog Friendly

1 × Queen bed18 ㎡up to 2

Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

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Executive Double Room

1 × Double bed / 2 × Twin bed18 ㎡up to 3

Superior room with quality furnishings and a seating area.

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Double Room

1 × Double bed16 ㎡up to 2

Each room has been individually decorated to reflect the character of the hotel.

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Single Room

1 × Twin bed11 ㎡up to 1

Equipped with comfortable single beds, a TV, telephone and work area.

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Dog Friendly Executive Double

1 × Double bedup to 3

1 Double Bed OR 2 Twin BedsIndividually decorated room Internet - Free WiFi Entertainment - Plasma TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Daily housekeeping and heatingEco-friendly - Recycling binSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Executive Double or Twin Room

1 × Double bedup to 3

1 Double Bed OR 2 Twin BedsIndividually decorated room Internet - Free WiFi Entertainment - Plasma TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Daily housekeeping and heatingEco-friendly - Recycling binSmoking And Non-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

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Nearby & map

DiningSights

Mark Poynton at Caistor Hall

Modern Cuisine · ★ Michelin

£££

The Caistor Hall Hotel is a Georgian country house with a contemporary flourish inside, and a manicured lawn and terrace for those seeking fresh air. Experienced restaurateur Mark Poynton runs the hotel’s flagship restaurant, offering a balanced seasonal set menu in a choice of lengths. The terse menu descriptions belie the complexity of the cooking, evidenced by technically adept elements such as a perfectly seasoned red wine jus with rare aged beef. If there’s a chocolate dessert on the menu, then you’re in for a treat.

5.2km

Bar Cerdita

Spanish

££

The sister to Italian restaurant Benoli nearby, this compact, rustic-looking spot instead turns its attentions to Spain, with a roster of tapas staples plus daily blackboard specials. Sharing is of course the way to go here, and the well-known dishes pack in all the satisfying flavours you’d expect, from the pan con tomate to a number of pork options and a great tarta de Santiago with olive oil ice cream to finish. It’s all perfect paired with a glass from the concise Spanish wine list or the cocktail of the day.

303m

Benedicts

Modern Cuisine

£££

Situated in a bohemian part of the city, the modern bistro vibe perfectly suits this simply decorated restaurant that carries its unfussy ethos through into the cooking. Chef-Owner Richard Bainbridge is proud of his Norfolk roots and an ambassador for the region’s larder, and his understated dishes rely on top quality ingredients to lead the way. They serve a range of menus, varying in length and with vegetarian and, on request, vegan options available. For those looking for a lighter bite, sit outside and order small plates from the Alfresco menu.

565m

The Wildebeest

European · Bib

££

Set in the heart of a pretty village and fronted by an attractive terrace, this former pub is now a laid-back restaurant offering satisfying modern cooking at a wallet-friendly price. The menus range from a particularly great value daily selection to an ambitious à la carte and an inventive tasting menu, all exhibiting the kitchen's skilled control of flavour and balance. Dishes like chicken liver parfait and dulche de leche cheesecake might sound straightforward, but they're executed with such aplomb. The friendly service team are eager to please.

7.1km

Stoke Mill Restaurant

Traditional Cuisine

£££

A 700-year-old mill makes a terrific setting for this characterful restaurant spanning the River Tas. You can feel a palpable sense of history not only in the mill itself, but in the knowledge that the adjoining building is where the Colman family started making their famous mustard back in 1814. The cooking, for its part, consists of technically adept versions of straightforward, classically based dishes where the ingredients are strong and the flavours are distinct.

7.1km

Spice Lounge

Restaurant

Indian

70m

Giggling Squid - Norwich

thai

Thai

144m

Trattoria Rustica

italian

Italian

145m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

The Maids Head Hotel

Guest scores & sentiment

Room types · 7

Junior Suite

Deluxe Double Room - Dog Friendly

Executive Double Room

Double Room

Single Room

Dog Friendly Executive Double

Executive Double or Twin Room

Facilities · 59

Nearby & map