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The Westin Kuala Lumpur

★★★★★·9.2/ 10Excellent
WWestin Hotels & Resorts·Marriott Bonvoy·Hotels
2003 opened · 2012 renovated· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationNightclubFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorAll 82 facilities +
Review
Property information · Agoda

At The Westin Kuala Lumpur, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service and safety deposit boxes. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain chosen rooms, instant tea is conveniently available for your use. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Westin Kuala Lumpur, you can always indulge in a scrumptious meal on-site. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

Marriott Bonvoy · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessConditions apply

Lounge access at select properties

Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 528 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime Bukit Bintang location and exceptional staff service, especially at the Club Lounge. Common complaints include dated facilities, street noise, cold breakfast items, and occasional poor service incidents.

Dimension scores · cross-source

Location9.7
Surroundings9.4
Cleanliness9.0
Service8.9
Rooms8.7
Facilities8.7
Value8.3
+ PraisedPrime location · Friendly staff · Comfortable beds · Spacious and clean rooms
- ComplaintsOutdated facilities · Poor AC cooling · Noise issues · Inconsistent breakfast quality

KEYIdeal for shoppers. Request non-street-facing rooms to avoid noise; note facilities may be dated.

FAQ · grounded in hotel data & reviews

locationIs The Westin Kuala Lumpur conveniently located? What is nearby?+
Located in the heart of Bukit Bintang with a 9.7 rating, it offers excellent access to shopping and transit.
diningHow are the breakfast and dining options?+
Features 3 dining outlets and a bar. Breakfast is highly rated, though some guests noted occasional temperature issues.
familyIs this hotel suitable for families with children?+
Yes, children are allowed and kid meals are provided. Spacious rooms and attentive service make it family-friendly.
businessWhat are the advantages for business travelers?+
Close to Pavilion Mall with convenient transit. Professional staff and an excellent Club Lounge suit business needs.
coupleHow is the experience for couples? Are rooms comfortable?+
Rooms are spacious and comfortable with great bedding. However, some have limited light or dated decor.
roomAre the rooms soundproof? Is there noise?+
Street-facing rooms can be noisy due to traffic. While soundproof rooms exist, quiet-sensitive guests should choose floors carefully.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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