FlyerKeyThe guest's hotel playbook
Search
Me
Publish
Search cities, hotels, brands…
1 / 24

Hotel Heinz

★★★★·9.3/ 10Excellent
·Hotels
📍Bergstraße 77 · Höhr-Grenzhausen ↗
📞4975511925100·Official site ↗
Check-in 02:00 PM / out 11:30 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbySwimming poolFamily roomsLift / ElevatorAll 65 facilities +
Review
Official

Indulge in a visit to the spa, offering massages, body treatments, and facials. Take advantage of recreational amenities such as an indoor pool, sauna, and fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Enjoy a meal at the hotel restaurant, or take advantage of room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the two bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. The hotel has 12 meeting rooms available for events. Free self-parking is available onsite. Make yourself at home in one of the 98 guest rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for entertainment. Bathrooms feature showers, hair dryers, and bathrobes. Conveniences include phones, safes, and desks. Nearby attractions include Nassau Nature Park (0. 1 km), Westerwald Ceramic Museum (3 km), and Our Lady of Schoenstatt (7. 7 km). The nearest major airport is Cologne-Bonn Airport (CGN), 87. 5 km away.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the friendly staff, spacious facilities, and excellent breakfast. Common complaints include outdated or poorly designed rooms, inconsistent dining quality with high prices, slow service during peak times, and unclear fitness equipment instructions.

Dimension scores · cross-source

Service9.0
Location9.0
Facilities9.0
Cleanliness9.0
Surroundings9.0
Value7.0
＋ PraisedExcellent spacious SPA · Friendly and professional service · Delicious and refined dining · Beautiful and quiet environment
－ ComplaintsSome rooms are outdated and small · Mattresses too soft · Poor soundproofing · Crowded breakfast area

KEYIdeal for quiet wellness getaways. Book off-peak, verify room details, and manage dining expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
Located in Höhr-Grenzhausen with a 9.0 location score, it offers a quiet environment. The 24-hour multilingual concierge assists with tour arrangements for easy travel.
diningWhat is the quality of breakfast and dining?＋
Breakfast is praised for being rich and delicious. Dining quality varies, with some noting high prices, but vegetarian options and packed lunches are available.
familyIs this hotel suitable for families with children?＋
Yes, it welcomes children and pets, offering kid meals. Families love the outdoor pool and garden, though some rooms may be small or dated, so check room specs.
businessIs it comfortable for business travelers?＋
Business guests appreciate the quiet nature and spacious facilities, especially the dining. However, some rooms are cramped or poorly designed, and service can be cold at times.
coupleWhat are the highlights and concerns for couples?＋
Couples love the clean SPA, warm service, and fine dining, often receiving upgrades. Cons include dated rooms, soft mattresses, poor soundproofing, and crowded breakfast times.
facilityWhat are the main leisure and fitness facilities?＋
Features include an indoor heated pool, sauna, steam room, Hammam, and garden terrace. A fitness center is available for a surcharge, though equipment instructions were noted as lacking.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →