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Hotel Lusitano

★★★★·9.4/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 60 facilities +
Review
04

Guest scores & sentiment

From 427 guest reviews · multi-source · as of 2026-07-06

Guests praise spacious rooms, excellent breakfast, and SPA, with friendly staff. Common complaints include poor AC cooling, slippery bathtubs, inconsistent SPA maintenance (cold water, broken equipment), and occasional cleanliness issues.

Dimension scores · cross-source

Cleanliness9.1
Value9.0
Service9.0
Location9.0
Facilities9.0
Surroundings9.0
+ PraisedHigh-quality, varied breakfast · Spacious and comfortable rooms · Excellent SPA facilities · Friendly and helpful staff
- ComplaintsBathtubs too high/difficult to exit · AC noise or insufficient cooling · Poor soundproofing · SPA requires outdoor walk

KEYIdeal for relaxation seekers. Verify AC performance, avoid high tubs if mobility is limited, and book SPA in advance.

FAQ · grounded in hotel data & reviews

locationHow is the location? What is worth exploring nearby?+
The hotel is located in a serene area, convenient for exploring the nearby medieval Knights Templar history in Tomar. It holds a high location score of 9.0.
diningIs the breakfast and dining selection rich?+
Breakfast quality is highly praised with a 9.0 score. The hotel offers regional cuisine dinner and room service. However, some families noted limited variety.
facilityWhat is the condition of the SPA and pool facilities?+
It features an indoor pool, hot tub, sauna, and SPA with a 9.0 facility score. Note: Some guests reported cold water or equipment issues, and the SPA is separate from the main building.
roomHow comfortable are the rooms? Any potential issues?+
Rooms are known for being spacious with canopy beds. However, some guests noted poor AC cooling, noise, slippery bathtubs, and average soundproofing.
serviceHow is the staff attitude and professionalism?+
Service scores 9.0, with staff generally praised as friendly and professional. However, response times may slow during peak hours.
policyWhat are the check-in/out times? Are pets allowed?+
Check-in is at 15:00 and check-out at 12:00. Pets are not allowed. Children are welcome, though some families noted the lack of elevators.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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