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Pooley Bridge Inn

★★★·8.9/ 10Recommended
·Inns
📍Finkle Street, Ullswater, Penrith, England, CA10 2NN · Penrith ↗
Free breakfastFree WiFiFree breakfastFishing nearbyMountain biking nearbySmoke-free propertyAll 8 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-13

Guests praise the prime location, friendly staff, and clean rooms. Breakfast is generally well-received. Common complaints include overheating rooms with poor ventilation, aging facilities (mold, hard pillows), rigid breakfast timing, lack of room service, and rare hygiene issues.

Dimension scores · cross-source

Location9.7
Rooms9.4
Service9.4
Cleanliness9.3
Facilities9.1
Surroundings9.0
Value8.7
Wi-Fi7.3
＋ PraisedFantastic location · Friendly and helpful staff · Good breakfast quality · Dog-friendly
－ ComplaintsOutdated facilities or missing items · Lack of service details · Hygiene issues · Inconsistent food quality

KEYIdeal for travelers valuing location, pet-friendliness, and warm hospitality. Avoid top-floor/cheaper rooms if sensitive to heat; bring own pillows and confirm breakfast timings.

FAQ · grounded in hotel data & reviews

locationHow is the location of Pooley Bridge Inn and what are the nearby attractions?＋
The hotel boasts a fantastic location near Ullswater and Dalemain, with hiking and biking trails right at your doorstep. Nearby attractions include Lowther Castle and Gardens.
diningDoes the hotel offer breakfast and how is its quality?＋
Yes, free breakfast is provided. Based on 75 reviews, it is generally well-received as high-quality, though some guests noted staffing shortages or rigid timing during breakfast hours.
serviceWhat is the level of service? Is there room service?＋
Service scores are excellent at 9.5, with guests praising the friendly and professional staff. However, please note that room service is not available, and some guests found breakfast timing rigid.
roomWhat is the condition of the rooms and what are common complaints?＋
Room cleanliness scores 9.3 and they are generally comfortable. Common complaints include overheating rooms with poor ventilation, aging facilities like mold in bathrooms, hard pillows, and isolated hygiene issues.
familyIs this hotel suitable for families with children?＋
Although family rooms exist, the hotel policy states 'Children Not Allowed'. Additionally, low beams and stairs blocking strollers make it unsuitable for families with young children.
coupleHow is the experience for couples staying here?＋
Couples make up the largest segment (37 guests), highly praising the prime location, friendly staff, and comfortable rooms. Main complaints focus on lack of service details, aging facilities, and fluctuating dining quality.
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