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Sheraton Grand Rio Hotel & Resort

★★★★★·8.8/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
ClubhouseFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningSwimming poolAll 71 facilities +
Review
Official

Sheraton Grand Rio Hotel & Resort provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in Rio De Janeiro. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundromat located on the premises. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, instant tea and mini bar is conveniently available for your use. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Start your day stress-free at Sheraton Grand Rio Hotel & Resort as breakfast is made available for you on the premises. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 389 guest reviews · multi-source · as of 2026-07-07

Guests praise the exceptional, personalized staff service, ocean views, pools, and breakfast. Common complaints include dated room facilities, odors, noise issues, and rare but severe food safety incidents.

Dimension scores · cross-source

Service9.0
Location9.0
Facilities9.0
Surroundings9.0
Cleanliness8.8
Value8.0
PraisedFriendly and helpful staff · Excellent breakfast buffet · Great pool and beach facilities · Popular kids club
ComplaintsDated rooms with mold/stains · Hygiene issues (cockroaches/dirty carpets) · Poor facility maintenance · Billing/reservation disputes

KEYSuitable for those valuing service. Book high-floor ocean rooms to avoid noise; exercise caution regarding dining options due to rare hygiene reports.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located in trendy Leblon Beach with stunning ocean views, near Christ the Redeemer and Tijuca Forest.
diningWhat dining options are available?
Features Casarão (steaks), Bene (Italian), L'Etoile (ocean view), and poolside snacks at Casa da Cachaça.
familyIs this hotel suitable for families?
Highly rated by families for service, pools, and breakfast. Pets allowed with kids' play equipment, though some rooms may have maintenance issues.
businessIs it convenient for business travelers?
Praised for service, but invoices can be slow and some rooms have maintenance issues like leaks. Confirm admin needs early.
coupleHow is the experience for couples?
Couples love the service, private beach, and pools. However, some report dated rooms, poor soundproofing, and check-in confusion.
roomHow are the room facilities?
Spacious with AC and private balconies overlooking the beach. However, some rooms are dated with odor/noise issues; cleanliness scores 8.8.
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