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The Kahala Hotel & Resort Yokohama

★★★★★·9.4/ 10Excellent
·Hotels
2020 opened· 146 rooms· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolAll 72 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at THE KAHALA HOTEL & RESORT YOKOHAMA. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Yokohama becomes even more accessible, thanks to the taxi amenities provided at the hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the THE KAHALA HOTEL & RESORT YOKOHAMA with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At THE KAHALA HOTEL & RESORT YOKOHAMA, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Certain rooms boast in-room amusement features such as daily newspaper and television, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at THE KAHALA HOTEL & RESORT YOKOHAMA. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to hot tub, steam room, spa and sauna on your final days. Be sure to drop by the pool at hotel at least once during your stay. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

The Kahala Hotel & Resort Yokohama · 住客入住报告(2024年9月)

  • 可以试试夏威夷早餐,应该比日式或者美式有特色
  • $100 credit可以用在停车上;bar的小吃分量感觉还挺大
2024-11-17

MapleL · 2024-11-17 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 672 guest reviews · multi-source · as of 2026-07-04

Guests praise the warm Hawaiian-style service, personalized surprises, spacious rooms, and bay views. Main complaints involve the remote location, extra fees for parking and spa, lobby congestion during peak times, and occasional dining inconsistencies.

Dimension scores · cross-source

Cleanliness9.6
Service9.4
Facilities9.2
Surroundings9.0
Value8.6
Location8.4
PraisedSpacious, clean rooms with high-end facilities · Attentive staff with excellent care for special occasions · High-quality dining, especially Japanese cuisine and desserts · Good experience with pool, spa, and gym facilities
ComplaintsLacks expected Hawaiian resort atmosphere · Dim, oppressive entrance; inconvenient lobby location · Windowless breakfast venue; limited menu options · Long wait times during check-in

KEYIdeal for luxury seekers valuing service. Inform staff of special occasions for surprises. Expect extra fees for parking/spa and avoid weekends to prevent lobby crowds.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?
Located near Pacifico Yokohama with a paid airport shuttle. However, guests note the remote location and potential lobby congestion during peaks.
diningWhat is the breakfast and dining experience like?
Dining is praised for variety and taste, but some guests report limited breakfast venues, inconsistent quality, and difficulty booking restaurants.
familyIs this hotel suitable for families?
Yes, it welcomes children with kid meals and playful setups. Families love the service, though the remote location makes taxis hard to find.
businessIs it suitable for business travelers?
Business guests appreciate spacious rooms and service. However, be aware of potential unannounced charges and occasional maintenance issues like stained cutlery.
coupleWhat makes it special for couples?
Couples love the Hawaiian-style service, personalized surprises, and spacious bay-view rooms. Note that parking and spa incur extra fees.
roomHow are the room facilities and cleanliness?
Rooms are spacious with high cleanliness scores (9.6). Some guests noted narrow entrances, limited views, or minor issues like broken remotes.
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