Name: Crystal Mountain Hotel Wisła
Address: ul. Bukowa, Wisła, PL

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Guest scores & sentiment

From 93 guest reviews · multi-source · as of 2026-07-19

Guests praise the modern design, mountain views, and extensive pool facilities. Common complaints include long elevator waits, inconsistent food quality, high parking fees, and steep access roads.

Dimension scores · cross-source

Cleanliness9.1

Facilities8.9

Surroundings8.8

Service8.3

Location8.2

Value7.2

＋ PraisedExcellent kids' water park and animation services · New, clean, and aesthetically pleasing facilities · Beautiful scenery and open views · Wide variety of food, generally tasty

－ ComplaintsInsufficient elevators causing long waits · Inconsistent food quality, sometimes bland · Lack of storage space and poor room design · Slow service or poor attitude at times

KEYIdeal for families seeking mountain views. Expect elevator waits and varied food quality; driving is recommended over walking.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Superior Studio

2 × Single bed(s) / 1 × Sofa bed(s)48 ㎡up to 4

Featuring bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned studio features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit has 3 beds.

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Family Junior Suite

2 × Single bed(s) / 1 × Sofa bed(s)35 ㎡up to 4

This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 3 beds.

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Standard Double Room

2 × Single bed(s)27 ㎡up to 4

Offering bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.

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Facilities · 133

All facilities & services listed by the hotel (aggregated across sources).

WiFi availableAir conditioningSwimming pool24-hour front deskBusiness centerHeatingFamily roomsGardenHikingBBQ facilitiesLift / ElevatorLaundryLuggage storageExpress check-in/check-outCyclingSafety deposit boxBarFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceHot tub/JacuzziChildren's playgroundSaunaDry cleaningSkiingBreakfast in the roomMassage servicesPacked lunchesGames roomParkingPets allowedTerraceFree WiFiSpa/wellness centerSki storageBabysitting/child servicesPrivate parkingOutdoor poolSun terracePrivate check-in/check-outDaily housekeepingAccessible parkingBoard games/puzzlesParking garageConcierge serviceSpecial diet menus - on requestOutdoor pool - seasonalKid mealsSnack barKids' outdoor play equipmentWater parkATM/cash machine on siteLockersPool with viewElectric vehicle charging stationWater sport facilities on siteIndoor poolToilet with grab railsIndoor play areaKid-friendly buffetEvening entertainmentHigher level toiletSki schoolPool barInfinity poolKids' clubEmergency cord in bathroomSki pass vendorEntertainment staffWater slideOutdoor furniturePicnic areaWine/champagneFruitsPet bowlsSpa/wellness center servicesKids' poolFence around poolSpa/wellness center servicesSteam roomBeauty ServicesFitness/spa locker roomsYoga classesPet basketCoffee Shop on siteHammamPool coverFitness classesSun loungers or beach chairsSun umbrellasVisual aids: BrailleAuditory guidanceStaff adhere to local safety protocolsCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedSmoke alarmsProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyCCTV in common areasAccess to health care professionalsFace masks for guests available24-hour securitySecurity alarmThermometers for guests provided by propertyBicycle rentalWalking toursKey card accessBike toursTour/class on local cultureMobile app for room serviceLive music/performanceThemed dinner nightsBroadcast Live sport eventsPub crawlsMovie nightsAerobicsNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessibleLaundry washed per local authority guidelinesFitness centerMeeting/banquet facilities

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Nearby & map

Sights

1

Bukowa

nature

mountain in Poland; geonames ID = 3102126

756m

2

Czantoria Wielka

nature

mountain in the Silesian Beskids

4.4km

3

Trzy Kopce Wiślańskie

nature

mountain in Poland

3.3km

4

Orłowa

nature

mountain in Poland

3.7km

5

Czupel

nature

mountain in Poland; GeoNames ID = 3101352

4.5km

6

Soszów Wielki

nature

mountain in Poland

5.0km

1

2

3

4

5

6

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.