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The Westin Kierland Resort & Spa

★★★★·9.1/ 10Excellent
WWestin Hotels & Resorts·Marriott Bonvoy·Resorts
2002 opened · 2019 renovated· Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningSwimming poolBBQ facilitiesAll 84 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at The Westin Kierland Resort & Spa. Car hire offerings at the hotel enhance the ease of discovering Phoenix (AZ). Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and express check-in or check-out. For extended visits or whenever required, the dry cleaning service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the The Westin Kierland Resort & Spa with convenient amenities like room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. At The Westin Kierland Resort & Spa, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms within the hotel, a refrigerator, a coffee or tea maker and instant tea is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at The Westin Kierland Resort & Spa. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the exceptional, personalized staff service and well-maintained facilities. Common complaints include crowded pools during peak seasons, outdated room amenities, delayed housekeeping, and confusion over parking fees.

Dimension scores · cross-source

Service9.0
Location9.0
Facilities8.9
Cleanliness8.8
Surroundings8.8
Value8.0
Rooms8.0
PraisedStaff hospitality · Pool and kids' amenities · Location near mall · Comfortable beds
ComplaintsPool seating scarcity · Cleanliness issues · Hidden extra fees · Crowds and noise

KEYIdeal for families valuing service. Avoid peak holidays, verify room conditions and parking fees beforehand, and expect crowded pools.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what nearby conveniences are available?
Located in the heart of the Sonoran Desert, it is conveniently near shopping and dining areas.
familyIs this hotel suitable for families with children? What kid-friendly facilities are there?
Highly recommended for families, featuring a 274m lazy river, a 33.5m water slide, and engaging kids' activities.
serviceWhat is the level of service like at the hotel?
Service scores 9.0/10, with guests praising the enthusiastic, professional, and personalized staff service.
pros_consWhat is the overall guest sentiment? What are the main pros and cons?
99% recommendation rate. Pros: excellent service and location. Cons: crowded pools in peak season, some outdated rooms, and fee confusion.
memberWhat benefits do Marriott Bonvoy members enjoy here?
Members enjoy official perks: Elite tiers get lounge access, late checkout, and bonus points. Breakfast varies by tier.
facilityWhat are the main leisure and fitness facilities available?
Features a full-service spa, fitness center, pools including a lazy river, sauna, hot tub, and pet-friendly amenities.
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