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Montcalm Piccadilly Townhouse, London West End

Name: Montcalm Piccadilly Townhouse, London West End
Address: 65-73 Shaftesbury Avenue, London, GB

★★★★★·9.2/ 10Excellent

·Hotels

📍65-73 Shaftesbury Avenue · London ↗

📞+00442078716000·Official site ↗

Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorSafety deposit boxFax/photocopyingAll 43 facilities +

Review

Official

Nestled in the heart of London's vibrant West End, this boutique hotel offers a warm, traditional welcome. Enjoy complimentary broadband internet, mood lighting, and a choice of standard, queen, or king-sized beds with crisp cotton linens. Amenities include international plug access, interactive satellite TV, 24-hour room service, and a daily newspaper. An in-room safe, coffee/tea service, iron, hairdryer, and telephone with voicemail are also provided. Most rooms feature climate control, bathroom televisions, and heated mirrors. Complimentary toiletries are included, and bathrobes and slippers are available upon request. A mini-fridge and electronic door locks add to your comfort and security. Payment is taken upon arrival, with a pre-authorization for the first night's stay applied 48 hours prior. The hotel is conveniently located within the London Congestion Charge zone (applicable Monday-Friday, 7 am-6:30 pm).

Guest scores & sentiment

From 626 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime West End location and exceptional staff service. Rooms are comfortable with nice amenities. Main complaints involve small room sizes, compact bathrooms, breakfast served at a nearby bakery instead of in-house, and slow elevators.

Dimension scores · cross-source

Location10.0

Service9.6

Cleanliness9.6

Surroundings9.6

Facilities9.2

Value9.0

＋ PraisedExcellent location near theatres · Warm and professional staff · Clean and comfortable rooms · Frequent welcome perks or upgrades

－ ComplaintsSome facilities outdated or faulty · Breakfast relies on external venues; no room service · Occasional unfulfilled booking promises · Bathroom light disturbs bedroom sleep

KEYIdeal for those prioritizing location and service. Those sensitive to room size should book carefully; note breakfast is off-site.

FAQ · grounded in hotel data & reviews

locationHow is the location? What is nearby?＋

Located in the vibrant Theatreland with a perfect 10.0 score, it is steps away from theaters, cinemas, and dining options.

diningIs breakfast provided? Where can I eat?＋

While there is a coffee shop, formal breakfast is served at a nearby bakery, not within the hotel premises.

serviceHow is the service quality?＋

Service scores 9.6/10, with guests praising the friendly, professional staff who often provide welcome drinks or fruits.

coupleIs it suitable for couples? Any special perks?＋

Highly recommended for couples, who often receive upgrades, champagne, and fruits due to the romantic Theatreland setting.

familyIs it convenient for families? Are family rooms available?＋

Children are allowed and family rooms exist, but some rooms are small with compact bathrooms and low shower pressure.

roomWhat are the room facilities and environment like?＋

Rooms feature mood lighting, luxury bathrooms, and soundproofing (Cleanliness 9.6), though some are small with occasional maintenance issues.

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Room types · 13

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Four-Poster Suite

1 × Double bed21 ㎡up to 2

With a four-poster bed, bathrobes and on-demand movies. Most have a TV in the bathroom.

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Junior Suite

1 × Double bed / 1 × Sofa bed20 ㎡up to 4

Spacious room with bathrobes and on-demand movies. Most rooms have an extra TV in the bathroom.

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Deluxe Twin Room

2 × Twin bed17 ㎡up to 2

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room has air conditioning, a mini-bar, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds.

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Club Double Room

1 × Double bed15 ㎡up to 2

This room features a 32-inch plasma-screen TV, free cookies on request and tea/coffee.

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Premier Double Room

1 × Double bed12 ㎡up to 2

Each stylish room has mood lighting and a luxury bathroom with free toiletries and fluffy bathrobes. The rooms also feature air conditioning, satellite TV and work desks.

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Premier Twin Room

2 × Twin bed12 ㎡up to 2

Each stylish room has mood lighting and a luxury bathroom with free toiletries and fluffy bathrobes. The rooms also feature air conditioning, satellite TV and work desks.

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Economy Double Room

1 × Double bed11 ㎡up to 2

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has air conditioning, a mini-bar, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.

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Premier Single Room

1 × Twin bed7 ㎡up to 1

Each stylish room has mood lighting and a luxury bathroom with free toiletries and fluffy bathrobes. The rooms also feature air conditioning, satellite TV and work desks.

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Club Room

1 × Queen Bedup to 2

1 Queen BedInternet - Free WiFi Entertainment - 20-inch plasma TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Safe, free newspaper, and iron/ironing boardComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Club Twin Room

2 × Twin bedup to 2

2 Twin BedsInternet - Free WiFi Entertainment - 20-inch plasma TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Safe, free newspaper, and iron/ironing boardComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Deluxe Room

1 × Queen Bedup to 2

1 Queen BedInternet - Free WiFi Entertainment - 20-inch plasma TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Safe, free newspaper, and iron/ironing boardComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Deluxe Single Room

1 × Twin bedup to 1

1 Twin BedInternet - Free WiFi Entertainment - 20-inch plasma TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Safe, free newspaper, and iron/ironing boardComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Suite (Four Poster)

1 × Double bedup to 2

1 Double BedLayout - Bedroom Internet - Free WiFi Entertainment - 20-inch plasma TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Safe, free newspaper, and iron/ironing boardComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Nearby & map

DiningSights

Humble Chicken

Japanese · ★★ Michelin

££££

While Chef Angelo Sato's Japanese heritage provides the basis for this modern, upbeat izakaya, his creative streak ensures the captivating tasting menu takes on a style all its own. Clever flavour and temperature combinations feature throughout, as do the kitchen's immense precision and technical skill. The shokupan bread serving is a real event, packed with originality and showcasing a range of delicious accompaniments. The theatrical counter set-up adds to the great atmosphere, whilst sake 'journeys' are encouraged to add to the experience.

190m

Alex Dilling at Hotel Café Royal

Modern French · ★★ Michelin

££££

In a discreet, intimate environment inside the grand Hotel Café Royal, the eponymous chef has the perfect canvas in which to showcase his impressive and accomplished cuisine. Dilling's dishes are exquisite in appearance and, like a seasoned orchestra, everything on the plate adds its own note of flavour to produce something harmonious and exhilarating. Whether Kaluga caviar, Scottish lobster or Peruvian chocolate, the kitchen knows how to bring the best out of its exquisite ingredients.

367m

Sketch, The Lecture Room and Library

Modern French · ★★★ Michelin

££££

There’s a sense of theatre to every element of Mourad Mazouz and Pierre Gagnaire’s 18th-century house of fun. As you climb the stairs up to The Lecture Room and Library, the anticipation grows, then stepping into the gloriously colourful and lavishly decorated room both inspires and excites – there really is no restaurant in London quite like this. The multi-dish cooking is also unique in the city, where perfectly seared Cornish wild turbot comes with clams and mango, along with a mosaic of its skirt; and succulent roasted leg of Welsh lamb is accompanied by sweetbreads and kidney, with its fi

673m

Evelyn's Table

Modern Cuisine, Fusion · ★ Michelin

££££

There’s seating for just 12 people at this counter located in the former beer cellar of The Blue Posts pub. Claustrophobes may be hesitant, but on offer is an intriguing and rewarding gastronomic experience. There are two sittings a night, and as the set menu is served to all at the same time, do be punctual – if you're early, try the top-floor bar of the pub. Prime British ingredients power dishes that are thoughtfully composed and confidently prepared, while incorporating influences from across Asia, such as blood orange nahm jim with Cornish red mullet.

118m

SO|LA

Californian, Modern Cuisine · ★ Michelin

££££

It’s all in the name: this bright, intimate restaurant in the streets of Soho celebrates the cuisine of LA and wider California, with its décor and lush plants evoking The Golden State. First-rate ingredients are used in well-balanced dishes characterised by deep, bold flavours and punchy sauces; eye-catching presentation and some playful touches add an extra element. The wine list is an all-American selection, including some choices that are exclusive to the restaurant.

118m

Row on 5

Modern Cuisine, Creative · ★★ Michelin

££££

The name of Jason Atherton’s flagship operation is short for ‘Refinement of Work’ – and indeed there is a great deal of refinement in every inch of this mightily impressive restaurant. The premises, on the iconic Savile Row, have been fitted out with no-expense-spared luxury, while the service is charming and attentive in equal measure. Chef Spencer Metzger leads the kitchen, taking outstanding British produce and adding depth of flavour with unerring skill – as in the sika deer with a sublime sauce flavoured with red fruit and beetroot. The wine list, as you may expect, is an oenophile's deli

575m

Aulis

Creative British · ★ Michelin

££££

In a narrow Soho alley sits this outpost of Simon Rogan’s celebrated L’Enclume restaurant in the Lake District. Before assembling on the 12-seater counter, diners are served drinks in the small bar, along with a variety of snacks, each of which is presented and described by a different chef. The set menu is then served to all at the same time and is made up of creative, detailed dishes like Cartmel Valley Fallow deer with fermented black garlic or Orkney scallops with smoked pike perch roe. The chefs also make great use of organic ingredients from Rogan’s own Cumbrian farm.

300m

Gymkhana

Indian · ★★ Michelin

££££

The clubs of colonial India are the inspiration for this impeccably run restaurant. It's spread across two levels: the ground floor booths are perfect for lunch, while the vivid red basement has a more intimate feel. The extensive menus are predominantly Northern Indian in style, featuring superbly executed, traditionally based dishes. Balance, sophistication and depth are all present in the cooking, with options like tandoori masala lamb chops and kid goat methi keema standing out.

780m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Montcalm Piccadilly Townhouse, London West End

Guest scores & sentiment

Room types · 13

Four-Poster Suite

Junior Suite

Deluxe Twin Room

Club Double Room

Premier Double Room

Premier Twin Room

Economy Double Room

Premier Single Room

Club Room

Club Twin Room

Deluxe Room

Deluxe Single Room

Suite (Four Poster)

Facilities · 43

Nearby & map