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Holiday Inn London Sutton by IHG

★★★★·8.6/ 10Recommended
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
1991-03-29 opened· 119 rooms· Check-in 02:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 62 facilities +
Review
Official

Holiday Inn London Sutton By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Experience the wonders of London with ease by utilizing the services provided at car hire. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at Holiday Inn London Sutton By IHG, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Holiday Inn London Sutton By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. For those who prefer savoring meals within their personal space, Holiday Inn London Sutton By IHG offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room. Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site shared kitchen provided at this location. Indulge in the numerous pursuits available at Holiday Inn London Sutton By IHG. Unwind after a long day by stopping by steam room and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 374 guest reviews · multi-source · as of 2026-07-07

Guests praise friendly staff, location, pool, and breakfast. Common complaints include dated rooms, missing fridges/outlets, poor soundproofing, AC noise, and occasional cleaning issues.

Dimension scores · cross-source

Surroundings9.0
Cleanliness8.5
Facilities8.3
Service8.2
Location8.1
Rooms8.0
Value7.3
PraisedExcellent location · Friendly staff · Spacious and clean rooms · Good breakfast
ComplaintsHigh parking fees · Outdated facilities/noise · Poor pool management · Service lapses

KEYSuitable for those valuing service and family amenities. Expect dated decor; confirm room features and soundproofing.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
With a dimension score of 8.1 and 374 reviews, guests consider the location excellent, close to stations and shopping areas.
diningAre there abundant breakfast and dining options?
Breakfast is highly praised, with modern British cuisine at the Junction Restaurant. However, some business guests noted lower cost-performance for dining.
familyIs this hotel suitable for families? What child-friendly facilities are available?
Highly suitable. The pool is popular with families, offering kid meals and welcome gifts. However, note that some rooms lack fridges or USB outlets.
businessIs it convenient for business travel? How is parking?
Staff efficiency is praised by business guests. However, parking is hard to find, tight, and expensive. Confirm parking details in advance.
roomWhat is the condition of the room facilities? Any notable downsides?
Rooms are spacious and clean with comfortable bedding. However, some facilities are dated, with issues like poor soundproofing, AC noise, or missing outlets.
facilityWhat leisure and fitness facilities does the hotel offer?
Guests have free access to the Spirit Health Club, including an indoor heated pool, hot tub, sauna, and steam room. Facility score is 8.3.
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