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Atria Hotel Gading Serpong

★★★★·8.8/ 10Recommended
·Hotels
2010 opened · 2022 renovated· 156 rooms· Check-in 02:00 PM / out 12:00 PM
Health or beauty spa nearby24-hour front deskLuggage storageFree WiFiConcierge serviceDesignated smoking areaAll 17 facilities +
Review
Official

Atria Hotel Gading Serpong offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Tangerang becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. Obtaining passes for the town's top entertainments becomes effortless with hotel's tours. For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the Atria Hotel Gading Serpong with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For visitors wishing to smoke, designated smoking zones can be found. At Atria Hotel Gading Serpong, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. At Atria Hotel Gading Serpong, each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Atria Hotel Gading Serpong. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Atria Hotel Gading Serpong, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At the hotel, discerning guests can also enjoy on-site culinary facilities like BBQ facilities tailored to their preferences. Atria Hotel Gading Serpong provides a superb assortment of leisure amenities for guests to enjoy. Conclude your holiday experience perfectly by visiting massage before you depart. Be sure to drop by the pool at hotel at least once during your stay. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Guest scores & sentiment

From 549 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime mall location, spacious clean rooms, and friendly staff, especially the breakfast. Complaints focus on smoke odors, AC issues, maintenance delays, long check-in waits, and occasional cleaning oversights.

Dimension scores · cross-source

Location9.0
Service8.8
Surroundings8.8
Cleanliness8.7
Value8.6
Facilities8.3
Rooms7.7
PraisedStrategic location near mall · Indoor pool and kids' facilities · Friendly and helpful staff · Fun robot breakfast service
ComplaintsSmoking odor in rooms · Facility maintenance issues · Unstable WiFi connection · Limited breakfast variety/slow service

KEYIdeal for shoppers and families. Request non-smoking rooms, avoid peak check-in, and verify AC/facilities.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What is nearby?
The location is excellent, right next to Summarecon Mall. With a 9.0 score for location and 99% recommendation rate from 549 reviews, it is highly praised for convenience.
diningHow is the breakfast? Is there an extra charge?
Breakfast is rich and delicious but incurs a surcharge. Facilities list it as 'available (surcharge)', and business guests noted potential invoice delays.
familyIs this hotel suitable for families with children? What facilities are available?
Highly suitable. Family guests praise the indoor pool and kids' facilities. 179 family travelers highlighted the spacious rooms and child-friendly environment.
businessIs it convenient for business travelers? How is the Wi-Fi?
Generally convenient with a business center, conference facilities, and free WiFi. However, some business guests reported unstable Wi-Fi and maintenance issues like shower drainage.
roomAre the rooms spacious and clean?
Rooms are generally spacious and clean, a key pro. However, some guests reported smoke odors, bad smells, or cleaning oversights like stained sheets. Inspect upon arrival.
serviceIs the service attitude good?
Staff are generally friendly and professional, with a service dimension score of 8.8. However, some experienced long check-in waits or slow maintenance response.
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