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NH Palermo

★★★★·8.5/ 10Recommended
·Hotels
226 rooms· Check-in 03:00 PM / out 12:00 PM
Comprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesGuest education on local ecosystems and cultureAll 51 facilities +
Review
Official

The NH Palermo hotel is just a few steps away from the city's pier, offering easy access to boat trips to the Aeolian and Aegadian Islands. Downtown is also only a short 15-minute walk away, with the Botanical Gardens and the Castle in close proximity. This is an ideal location for business travelers, with the nearby train station and A19 highway providing easy access to all of Palermo's main business areas. Many of the rooms at NH Palermo look out over the Gulf or the botanical gardens. Each comes with free Wi-Fi, a mini-bar, and air-conditioning. Connecting rooms are available. The breakfast buffet will give you the energy boost you need in the morning, with its large spread of different options and freshly brewed coffee or tea. Later, enjoy the fun and informal atmosphere of the I Paladini Restaurant and try Mediterranean and national dishes accompanied by wine. To unwind, have a drink at the Lobby Bar. On a hot sunny day, relax by taking a dip and sunbathing at our open-air pool. NH Palermo has 13 function rooms for up to 450 people.

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Guest scores & sentiment

From 366 guest reviews · multi-source · as of 2026-07-07

Guests praise the friendly staff, excellent breakfast, and spacious rooms with sea views. Common complaints include the remote location, noise, poor pool maintenance or closure, and occasional hygiene or aging facility issues.

Dimension scores · cross-source

Facilities8.6
Surroundings8.0
Location8.0
Cleanliness7.9
Service7.6
Value7.4
PraisedEnthusiastic and professional staff · High-quality restaurant food · Abundant and varied breakfast · Clean and comfortable rooms
ComplaintsDated facilities and maintenance · Poor handling of lost items · Harassment by external valets · Road noise disturbance

KEYSuitable for those valuing service and breakfast. Note the remote location, potential noise, and verify pool availability before booking.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient?
Located near the city center but somewhat remote from the train station. Night noise can be an issue, though the sea view environment scores 8.0.
diningIs the breakfast and dining variety rich?
Breakfast is highly praised for being abundant and delicious, with vegetarian options. The on-site restaurant serves local Mediterranean cuisine.
serviceWhat is the level of service like?
Staff are highly praised for being friendly and professional, with specific mentions of employees like Leo and Claudio. Multilingual service is available.
roomWhat are the room conditions? Are there sea views?
Rooms are generally spacious with beautiful sea views, but some suffer from aging facilities or hygiene issues. Conditions vary by room type.
facilityIs the pool open? How is the maintenance?
The seasonal outdoor pool is a common complaint due to poor maintenance, cold water, or frequent closures. Check availability before arrival.
familyIs this hotel suitable for families?
Despite positive family reviews on service, the hotel policy states children are not allowed. It is not suitable for families with kids.
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